IT Specialist

ANDALUS GATE HOLDING; Municipality of Al Shamal; On-site; SAR 30,000 - 50,000; Full time

Job summary

A leading company in the catering industry seeks an IT Specialist to manage and enhance its technology systems. This role involves maintaining IT infrastructure, providing technical support, and ensuring security measures are in place. The ideal candidate will have a solid background in IT management and strong communication skills, contributing significantly to operational efficiency.

Qualifications

• Proven experience in IT support and infrastructure management.
• Strong analytical and problem-solving skills.
• Detail-oriented with a focus on quality and efficiency.

Responsibilities

• Manage and maintain the organization's IT infrastructure.
• Implement and monitor security protocols.
• Train employees on new technologies.

Skills

Network configuration

Server management

Cybersecurity

Database management

Cloud computing

Time management

Software development understanding

Effective communication

Job description

The IT Specialist plays a crucial role in ensuring the smooth operation of technology systems within the catering and food service industry. This position involves managing IT infrastructure, providing technical support, and implementing innovative solutions to enhance operational efficiency. The ideal candidate will possess a blend of technical expertise and strong problem-solving skills, enabling them to address various IT challenges effectively. As the IT Specialist, you will work closely with different departments to ensure that all technology-related needs are met, contributing to the overall success of the organization.

Responsibilities:

1. Manage and maintain the organization's IT infrastructure, including servers, networks, and hardware.
2. Provide technical support to staff and troubleshoot any IT-related issues.
3. Implement and monitor security protocols to protect sensitive data.
4. Assist in the development and deployment of software applications tailored to the catering industry.
5. Conduct regular system audits to ensure optimal performance and compliance.
6. Train employees on new technologies and software applications.
7. Collaborate with vendors to procure necessary IT equipment and services.
8. Stay updated on industry trends and emerging technologies to recommend improvements.
9. Document IT processes and procedures for future reference.
10. Develop disaster recovery plans to ensure business continuity.

Preferred Candidate:

1. Strong analytical and problem-solving skills.
2. Excellent communication and interpersonal abilities.
3. Proven experience in IT support and infrastructure management.
4. Ability to work independently and as part of a team.
5. Detail-oriented with a focus on quality and efficiency.
6. Adaptable to changing technologies and environments.
7. Proficient in various operating systems and software applications.
8. Strong project management skills.
9. Customer-service oriented.

Skills

• Proficiency in network configuration and troubleshooting.
• Experience with server management and virtualization technologies.
• Strong knowledge of cybersecurity principles and practices.
• Familiarity with database management systems.
• Ability to work with cloud computing platforms.
• Excellent time management and organizational skills.
• Understanding of software development processes.
• Effective communication skills for user training and support.