IT Specialist

Saudi Petroleum Services Polytechnic; Al Khobar; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading company in the contracting sector is seeking an IT Specialist to provide critical technical support and maintain their IT systems. The role focuses on ensuring smooth operation of hardware, software, and networking while collaborating with various departments to meet project requirements. Candidates should possess a Bachelor's degree in a related field and relevant IT certifications, along with 3-5 years of experience, ideally in the construction industry.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 3–5 years of experience as IT Specialist.
• Relevant IT certifications required.

Responsibilities

• Provide day-to-day technical support to staff across offices and project sites.
• Install, configure, and maintain IT systems including hardware and software.
• Monitor company networks and ensure security and uptime.

Skills

Troubleshooting

Problem-solving

Networking fundamentals

IT infrastructure

Cybersecurity

Communication skills

Education

Bachelor's degree in Computer Science

IT certifications (CompTIA A+, Network+, Microsoft, Cisco)

Tools

Oracle Primavera

SAP

Job description

Job Purpose:

To provide technical support, maintain IT systems, and ensure the smooth operation of the company’s infrastructure, including hardware, software, and networking—supporting all departments in line with the company’s contracting activities and project requirements.

Key Responsibilities:

* Provide day-to-day technical support to staff across offices and project sites.

* Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.

* Monitor and maintain company networks (LAN/WAN/VPN) and ensure security and uptime.

* Set up user accounts, permissions, and passwords in accordance with company policy.

* Manage backup systems and disaster recovery protocols.

* Support ERP or construction management software used within the organization.

* Troubleshoot issues related to system performance, network failures, and software errors.

* Ensure cybersecurity measures are implemented and updated regularly.

* Maintain and update IT inventory including devices, licenses, and access controls.

* Coordinate with external IT vendors and service providers.

* Support the implementation of new technologies and digital transformation initiatives.

* Provide training and guidance to users regarding IT systems and best practices.

Qualifications:

* Bachelor's degree in Computer Science, Information Technology, or related field.

* Relevant IT certifications (e.g., CompTIA A+, Network+, Microsoft, Cisco, or cybersecurity-related certificates)

Experience:

* 3–5 years of proven experience as an IT Specialist or similar role.

* Experience in the contracting or construction industry is highly desirable.

* Familiarity with project-based IT support, including remote site setup and mobile connectivity.

Skills

Skills Required:

* Strong troubleshooting and problem-solving skills.

* Solid knowledge of Windows OS, Microsoft Office Suite, and networking fundamentals.

* Understanding of IT infrastructure, cybersecurity, and data backup systems.

* Ability to manage multiple priorities and work under pressure.

* Good communication and interpersonal skills.

* Knowledge of ERP or construction software (such as Oracle Primavera, SAP, or similar) is a plus.