IT Manager - ERP (Dynamics 365) - Riyadh

Jari Solutions; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A technology solutions provider in the Riyadh Region is seeking an experienced IT Manager to lead the implementation of Microsoft Dynamics 365 and oversee IT infrastructure. The ideal candidate will have over 8 years of IT experience, including a strong focus on ERP in the Construction & Real Estate sectors. Responsibilities include managing IT projects, ensuring compliance with cybersecurity regulations, and enhancing user satisfaction through effective IT support.

Qualifications

• 8+ years of IT / ERP experience, with at least 4 years in Microsoft Dynamics 365.
• Experience in ERP implementations in Construction & Real Estate sectors.
• Microsoft Certified: Dynamics 365 Finance and Operations is a must.

Responsibilities

• Lead end-to-end implementation of Microsoft Dynamics 365.
• Oversee IT infrastructure design and maintenance.
• Develop information security policies and ensure compliance.
• Supervise IT support functions to enhance user satisfaction.
• Manage IT budget and vendor relationships.
• Develop and execute IT strategy and roadmap.

Skills

Microsoft Dynamics 365

IT Infrastructure Management

Cybersecurity Compliance

Project Management

Vendor Management

ITIL

Education

Bachelor's degree in Computer Science or related field

Master’s / MBA

Tools

Azure

Job description

ERP & Business Applications

Lead the end-to-end implementation, rollout, and optimization of Microsoft Dynamics 365 F&O, CRM and HCM.

Ensure seamless integration between Dynamics 365 and other business-critical systems.

Liaise with finance, procurement, HR, operations, and project teams to ensure business alignment.

Drive continuous improvement and user adoption across ERP modules.

IT Infrastructure & Operations

Oversee the design, implementation, and maintenance of IT infrastructure (servers, networks, data centers, endpoints).

Ensure system uptime, performance, and disaster recovery readiness.

Manage cloud services (e.g., Azure), backups, and hybrid environments.

Cybersecurity & Compliance

Develop and enforce information security policies, controls, and risk mitigation strategies.

Ensure compliance with Saudi regulations (e.g., NCA, CITC) and internal IT governance standards.

Conduct periodic security audits and vulnerability assessments.

Service Management & User Support

Supervise IT support functions (L1 / L2 / L3) and ensure timely resolution of incidents.

Manage IT service delivery and maintain high levels of user satisfaction.

Implement ITIL-based service desk processes, SLAs, and KPIs.

Vendor & Budget Management

Evaluate, select, and manage IT vendors, service providers, and consultants.

Negotiate contracts and ensure SLAs are met.

Prepare and manage the IT budget in alignment with business objectives.

Strategy, Planning & Innovation

Develop and execute the organization’s IT strategy and roadmap.

Advise executive leadership on emerging technologies and digital opportunities.

Support smart construction technologies, IoT, and data-driven decision-making.

Project & Change Management

Lead complex IT projects from inception to delivery across departments.

Apply best practices in project management and change management to drive adoption.

Deliver business transformation outcomes on time and within budget.

Qualifications

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

Master’s / MBA is a plus).

8+ years of IT / ERP experience, with a minimum of 4 years focused on Microsoft Dynamics 365.

Proven success in ERP implementations in the Construction & Real Estate sectors is essential.

Relevant certifications are highly desirable

Microsoft Certified is a must : Dynamics 365 Finance and Operations

ITIL