IT Manager

InterContinental Hotels Group; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading hotel brand is seeking an IT Manager to ensure the technology runs smoothly, securely, and efficiently at their Riyadh property. This role includes managing IT infrastructure, troubleshooting issues, and training staff on digital tools to enhance guest experiences. The ideal candidate will have a Bachelor's degree in IT, at least 3 years of management experience, and strong problem-solving skills.

Benefits

Competitive pay and hotel discounts

Access to ongoing training

Wellness programs

Qualifications

• Minimum of 3 years’ experience in IT management, preferably in hospitality.
• Strong knowledge of networks, systems, databases, and cybersecurity.
• Fluent in English; additional languages are a plus.

Responsibilities

• Managing the hotel’s IT infrastructure, networks, hardware, and software.
• Troubleshooting system issues and providing support to hotel teams.
• Coordinating with vendors on system upgrades and installations.

Skills

Problem-solving

Communication

Collaboration

Education

Bachelor’s degree in Information Technology or Computer Science

Job description

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Saudi Arabia, Riyadh

Hotel: Riyadh - Al Takhassusi (RUHTA), TBD, Al-Takassusi Street

Great hospitality relies on smooth systems and seamless connections – and that’s where you come in.
As IT Manager, you’ll play a key role in ensuring all our hotel’s technology runs efficiently, securely, and reliably. From supporting day-to-day operations to leading system upgrades and cybersecurity, you’ll help deliver the digital backbone that powers unforgettable guest experiences.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

Managing the hotel’s IT infrastructure, networks, hardware, and software to ensure stable, secure, and efficient operations

Troubleshooting system issues and providing prompt support to hotel teams and departments

Coordinating with vendors and corporate teams on system upgrades, installations, and integrations

Ensuring data security and compliance with IT policies, standards, and local regulations

Training staff on system use and digital tools to increase tech confidence and minimize disruptions

Monitoring IT budgets, controlling expenses, and recommending cost-effective solutions

What we need from you:

Bachelor’s degree in Information Technology, Computer Science, or related field

Minimum of 3 years’ experience in IT management, preferably in hospitality or a similarly service-oriented environment

Strong knowledge of networks, systems, databases, and cybersecurity

Excellent problem-solving skills and the ability to stay calm under pressure

Great communication skills and a collaborative, service-minded approach

Fluent in English; additional languages are a plus

What you can expect from us:

We offer more than just a job – we offer a place to grow. With competitive pay, hotel discounts, wellness programs, and access to ongoing training, you’ll have everything you need to thrive – both professionally and personally.

At IHG, we celebrate difference and welcome everyone. Our inclusive culture supports collaboration, learning, and success – so you can bring your full self to work and make a real impact.

Join us and be the tech expert behind the scenes of extraordinary guest experiences.

Who we are

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Great hospitality relies on smooth systems and seamless connections – and that’s where you come in.
As IT Manager, you’ll play a key role in ensuring all our hotel’s technology runs efficiently, securely, and reliably. From supporting day-to-day operations to leading system upgrades and cybersecurity, you’ll help deliver the digital backbone that powers unforgettable guest experiences.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

Managing the hotel’s IT infrastructure, networks, hardware, and software to ensure stable, secure, and efficient operations

Troubleshooting system issues and providing prompt support to hotel teams and departments

Coordinating with vendors and corporate teams on system upgrades, installations, and integrations

Ensuring data security and compliance with IT policies, standards, and local regulations

Training staff on system use and digital tools to increase tech confidence and minimize disruptions

Monitoring IT budgets, controlling expenses, and recommending cost-effective solutions

What we need from you:

Bachelor’s degree in Information Technology, Computer Science, or related field

Minimum of 3 years’ experience in IT management, preferably in hospitality or a similarly service-oriented environment

Strong knowledge of networks, systems, databases, and cybersecurity

Excellent problem-solving skills and the ability to stay calm under pressure

Great communication skills and a collaborative, service-minded approach

Fluent in English; additional languages are a plus

What you can expect from us:

We offer more than just a job – we offer a place to grow. With competitive pay, hotel discounts, wellness programs, and access to ongoing training, you’ll have everything you need to thrive – both professionally and personally.

At IHG, we celebrate difference and welcome everyone. Our inclusive culture supports collaboration, learning, and success – so you can bring your full self to work and make a real impact.

Join us and be the tech expert behind the scenes of extraordinary guest experiences.

Who we are

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike. Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.