IT Governance & QA Manager

Adree; Saudi Arabia; On-site; SAR 70,000 - 90,000; Full time

Job summary

A leading quality assurance company in Saudi Arabia is seeking a skilled quality assurance professional to investigate product quality issues and ensure compliance with regulations. The role includes developing and implementing testing strategies, managing software testing tools, and collaborating with cross-functional teams. Ideal candidates have experience with ISO-20000 standards and strong analytical skills.

Qualifications

• Experience in quality assurance with a strong understanding of standards like ISO-20000.
• Strong analytical and problem‑solving skills.
• Ability to work in cross‑functional teams and engage with stakeholders.

Responsibilities

• Investigate product quality issues and ensure resolution.
• Develop and update procedures for documenting complaints.
• Implement comprehensive testing strategies to ensure product quality.
• Manage software testing tools and modern technologies.
• Conduct regular audits to ensure compliance with quality standards.

Skills

Analytical skills

Problem-solving skills

Familiarity with defect management

Experience in quality assurance

Tools

Software testing tools

Job description

Responsibilities

• Investigate reports of product quality issues and ensure resolution in accordance with company guidelines and regulatory requirements.
• Develop and update procedures for documenting complaints and conducting investigations.
• Implement comprehensive testing strategies to ensure product quality.
• Manage software testing tools and modern technologies.
• Analyze test results and provide recommendations for improvement.
• Conduct regular audits to ensure compliance with quality standards.
• Collaborate with legal audit teams to ensure organizational objectives are met.
• Develop and implement IT governance frameworks.
• Monitor compliance with local and international regulations.
• Identify potential risks and establish mitigation strategies.

Qualifications

• Experience in quality assurance, with a strong understanding of standards like ISO-20000.
• Strong analytical and problem‑solving skills.
• Familiarity with defect management and software testing tools.
• Ability to work in cross‑functional teams and engage with stakeholders.