IT Governance Consultant

Devoteam International; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

An established industry player is seeking an IT Governance Consultant to lead strategic IT assessments and implement robust governance frameworks. This role involves designing IT policies, managing ITSM training initiatives, and developing comprehensive service catalogs. The ideal candidate will possess strong project management skills and relevant certifications, driving efficiency and compliance within the organization. Join a dynamic team dedicated to digital transformation and operational excellence, where your expertise will significantly impact the company's success and enhance its service delivery capabilities.

Qualifications

• Strong project management skills in IT Governance and ITSM.
• Excellent communication and presentation abilities.

Responsibilities

• Conduct IT assessments and develop strategic recommendations.
• Design and implement IT policies and governance frameworks.
• Lead ITIL and ISO/IEC 20000 implementation projects.

Skills

Project Management

Communication Skills

IT Governance

IT Service Management (ITSM)

Training and Awareness

Collaboration

Education

Relevant Certifications (ITIL, ISO/IEC 20000)

Job description

• Conduct IT Assessments and Develop Strategic Recommendations
  Lead comprehensive IT assessments to evaluate current systems, infrastructure, and processes. Provide actionable recommendations to enhance IT efficiency, compliance, and alignment with organizational goals. Develop a structured IT roadmap for long-term success and digital transformation.
• Design and Implement IT Policies, Processes, and Procedures
  Spearhead the design and implementation of robust IT governance policies, frameworks, and processes to ensure operational excellence, risk management, and compliance with industry standards. Tailor processes to enhance performance and maintain consistency across the IT organization.
• Lead IT Governance, ITSM, and IT Quality Management Training & Awareness Initiatives
  Manage and deliver engaging training sessions and workshops focused on IT governance, IT Service Management (ITSM), and IT quality management best practices. Foster a culture of IT excellence by building awareness across all levels of the organization on the importance of IT compliance, security, and quality management.
• Design and Build Comprehensive IT Service Catalogs
  Develop and maintain a detailed and user-friendly IT Service Catalog, ensuring all IT services are accurately defined, categorized, and aligned with business needs. Work closely with business units to ensure the catalog reflects real-time service offerings and processes.
• Establish IT Organizational Structure with Defined Roles and Responsibilities
  Design a future-proof IT organizational structure, including clear roles and responsibilities. Ensure alignment with business goals and the efficient management of resources. Develop job descriptions and define key performance indicators (KPIs) to measure success.
• Lead and Manage ITIL and ISO/IEC 20000 Implementation Projects
  Oversee the implementation of ITIL frameworks and ISO/IEC 20000 certification processes. Manage cross-functional teams to ensure the successful deployment of service management practices that meet industry standards and improve service delivery.
• Participate in Pre-Sales Activities and Present IT Governance & ITSM Solutions
  Engage in pre-sales activities by collaborating with sales teams to effectively communicate the value proposition of IT governance and ITSM solutions to potential clients. Provide expert insights on how these frameworks can drive efficiency, compliance, and business transformation.
• Support Proposal Preparation and Presentation
  Assist in the preparation and presentation of proposals to prospective clients, tailoring solutions to their specific needs. Demonstrate in-depth knowledge of IT governance frameworks, ITSM, and other relevant IT services to build compelling business cases.

Desired Candidate Profile

Qualifications

• Strong project management skills, particularly in IT Governance, ITSM, and ISO/IEC 20000 implementations.
• Excellent communication and presentation abilities.
• Strong understanding of organizational design, roles, and responsibilities in IT.
• Experience leading and delivering IT training and awareness sessions.
• Ability to collaborate with cross-functional teams and senior management.
• Relevant certifications (e.g., ITIL 4 Master, ITIL 4 Managing Professional, ITIL V3 Expert, ISO/IEC 20000 Lead Implementer, COBIT Design and Implementation, CGEIT, etc.) are a plus.

Company Industry

• Consulting
• Management Consulting
• Advisory Services

Department / Functional Area

• IT Software

Keywords

• IT Governance Consultant