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Responsibilities
- Develop, implement, and continuously improve IT governance frameworks, policies, and procedures aligned with business goals.
- Ensure proper integration of IT governance within the organization’s overall governance structure.
- Regularly review and update frameworks to address emerging risks, regulatory changes, and industry best practices.
- Monitor compliance with IT-related regulations, laws, and standards.
- Collaborate with legal, compliance, and audit teams to ensure policies and practices meet regulatory requirements.
- Identify IT-related risks and establish mitigation strategies to minimize disruptions, security breaches, and data privacy issues.
- Conduct regular risk assessments and audits to evaluate the effectiveness of controls and processes.
- Establish and enforce policies on security, data management, risk, licensing, and vendor management.
- Oversee the creation and maintenance of procedures, guidelines, and best practices.
- Communicate policies clearly across the organization and ensure adherence.
- Align IT strategy with business goals through collaboration with leadership and business units.
- Support IT investments and initiatives to ensure they deliver value and support strategic objectives.
- Monitor and evaluate key projects to ensure alignment with standards and priorities.
- Establish KPIs and metrics to assess governance effectiveness.
- Report on IT operations performance, including risk, compliance, and controls.
- Prepare governance reports and dashboards for management and stakeholders.
- Address governance issues and risks promptly.
- Build relationships with stakeholders, including IT leadership, executives, auditors, and compliance teams.
- Educate stakeholders on the importance of IT governance and compliance.
- Ensure transparent communication of policies and changes.
- Lead initiatives for continuous improvement of governance processes and controls.
- Implement feedback mechanisms and stay informed on emerging trends and regulations.
- Ensure third-party vendors comply with governance standards and policies.
- Review vendor contracts and SLAs for compliance and conduct periodic audits.
- Manage IT incidents following governance protocols.
- Oversee change management processes to ensure proper documentation and approval.
Requirements
- Bachelor’s degree in IT, Computer Science, Business Administration, or related fields; relevant certifications (e.g., ITIL, TMMI) are a plus.
- 7-10 years of experience in IT governance, risk management, or compliance, with leadership experience.
- Deep understanding of frameworks like ITIL, ISO 27001.
- Knowledge of industry standards and regulations.
- Experience in software development, systems implementation, and familiarity with cloud platforms, DevOps, CI/CD pipelines.
- Strong risk management skills and experience managing projects and cross-functional teams.
- Excellent communication skills to convey complex concepts clearly.
Preferred Skills
- Experience with IT auditing and IT teams.
- Knowledge of business continuity and disaster recovery.
- Expertise in cloud governance and security frameworks.
- Proficiency with reporting tools and applying standards like ISO/IEC 27001, 20000, 22301, etc.