DUTIES, RESPONSIBILITIES, ACCOUNTABILITIES AND AUTHORITIES
Job Requirements
- Implement and support network architecture based on organizational needs.
- Configure network hardware and software (routers, switches, firewalls, VPNs, load balancers).
- Develop and maintain network documentation, including diagrams and procedures.
- Monitor network performance, system availability, and reliability.
- Troubleshoot and resolve network issues, minimizing downtime.
- Perform regular network maintenance, including patches, upgrades, and security configurations.
- Implement and maintain network security measures to protect data and communications.
- Enforce network security policies and procedures.
- Collaborate with security teams to ensure compliance with industry standards.
- Provide technical support and training to users and other IT staff.
- Liaise with vendors and external partners for problem resolution and equipment procurement.
- Research and recommend new technologies to improve network performance and security.
- Conduct capacity planning and performance tuning.
Required Skills:
- Proficiency in network protocols (TCP/IP, DNS, DHCP, BGP, OSPF, etc.).
- Hands-on experience with network hardware (routers, switches, firewalls).
- Familiarity with network monitoring and diagnostic tools.
- Broad range of network knowledge in the following: Aruba SDWAN, Cisco Switching & Routing, Palo Alto firewall, Unified Communications, Unity unified messaging, MeetingPlace, Call Manager, Cisco and Aruba access points, DMVPN, Satellite communications, Solarwinds Network Performance Monitor.
- Technical knowledge and aptitude w/ networks, network topologies, and troubleshooting techniques.
- Demonstrated knowledge of network provider services and understanding of routing protocol options and LAN/WAN principles.
- Thorough understanding of distributed systems architecture and comprehensive knowledge of multiple technical disciplines.
- Ability to solve network server problems or network infrastructure issues and to manage performance and capacity of a WLAN/LAN/WAN environment.
- Understanding of the enterprise business and process; business unit functions and cross group dependencies relationships
- Ability to conduct and prepare feasibility studies, develop client proposals; including estimates for costs, time and resources, prepare statistical reports, and complete cost/benefit analysis.
- Able to demonstrate experience in developing efficient and effective standard solutions to meet business requirements.
- Must demonstrate ability to maintain confidentiality of sensitive data.
- Strong analytical, problem-solving, and conceptual skills
- Must exhibit initiative to bring projects to fruition with minimal supervision.
- Must be able to fulfill responsibilities after normal business hours when necessary.
- Must have the ability to handle many diverse tasks simultaneously.
- Strong problem-solving and analytical abilities.
- Excellent communication and teamwork skills.
- Attention to detail and ability to manage multiple priorities.
- The employee is responsible for performing duties in accordance with the company's policies, procedures, and quality objectives
- The employee has the necessary authority to make decisions within their scope of work and escalate issues as needed and collaborate with relevant stakeholders to ensure operational effectiveness.
- The employee is accountable for the quality, accuracy, and timeliness of their work, as well as for reporting any nonconformities or risks that may impact quality, legal compliances, safety, environment, or customer satisfaction.
- Support and participate on achieving organizational QHSE objectives.
- Other duties may be assigned
Minimum Qualifications / SKILLS
- Minimum 1 year experience in related planning, analysis, configuration, installation, systems management and coordination work.
- Ability to conduct and prepare feasibility studies, develop client proposals; including estimates for costs, time and resources, prepare statistical reports, and complete cost/benefit analysis.
- Bachelor's degree in computer science, MIS, engineering, or a related field or equivalent work experience.
Preferred Qualifications
- Bachelor's degree in computer science, Information Technology, or a related field; Master's degree or relevant certifications are a plus.
- Industry certifications such as CCNP, CCIE, PCNSE, Aruba Certified Network Professional (ACNP), or CompTIA Network+/Security+.
- 5+ years of progressive experience in network engineering, including hands-on experience with Cisco, Aruba, and Palo Alto technologies.
- Proven expertise in managing enterprise-scale networks, including SD-WAN, DMVPN, and satellite communications.
- Experience with SolarWinds Network Performance Monitor or similar monitoring and diagnostic tools.
- Strong understanding of network architecture in distributed systems, including LAN/WAN and unified communications systems like Cisco Call Manager, Unity, and MeetingPlace.
- Familiarity with capacity planning, performance tuning, and feasibility studies in a network engineering context.
- Previous experience working in cross-functional IT teams and collaborating with security operations, vendors, and external partners.
- Demonstrated ability to develop and enforce network policies, security protocols, and documentation standards.
- Experience supporting mission-critical systems and availability to work after normal business hours when necessary.
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