IT Coordinator

Hilton Worldwide, Inc.; Tabuk; On-site; SAR 30,000 - 60,000; Full time

Job summary

An established industry player in hospitality seeks an IT Coordinator to ensure seamless IT support for hotel operations. This role involves managing internal IT systems, addressing user issues, and enhancing system performance. Ideal candidates will possess strong technical skills, particularly with Microsoft systems and hotel applications like Fidelio and Micros. Join a team dedicated to providing exceptional guest experiences and be part of a company that values service and innovation in the hospitality sector.

Qualifications

• Previous IT experience in hotel or service sector.
• Excellent organizational and interpersonal skills.

Responsibilities

• Support day-to-day IT systems and users, minimizing outages.
• Communicate with Business Center Team for guest IT needs.

Skills

IT Support

Microsoft Systems

Organizational Skills

Interpersonal Skills

Technical Knowledge

Tools

Fidelio

Micros

Job description

Job Description - IT Coordinator (HOT0BKRD)

Job Number:

HOT0BKRD

Work Locations

Hilton Garden Inn Tabuk, 7701 Prince Sultan Bin Abdul Aziz Road, Al Salam area, Building No. 1, Tabuk 47311 - 3655

An IT Coordinator will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel.

What will I be doing?

As an IT Coordinator, you will support the IT Department in ensuring the quality and delivery of IT systems for both the hotel and its guests. Your responsibilities will include:

1. Providing day-to-day support for all internal hotel IT systems and users, minimizing system outages.
2. Recording issues and advising the IT Manager of any that require further attention.
3. Recommending system improvements to the IT Manager.
4. Communicating with the hotel Business Center Team to respond to guest-related IT requirements.

What are we looking for?

Successful candidates will demonstrate:

• Previous IT experience, preferably in the hotel, leisure, or service sector.
• Experience with all Microsoft systems.
• Experience with hotel applications such as Fidelio and Micros is preferred.
• Excellent organizational and interpersonal skills.
• Current technical skills and knowledge of technology.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, offering a range of accommodations from luxury hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has provided exceptional guest experiences through its commitment to service, amenities, and value. Our vision is “to fill the earth with the light and warmth of hospitality,” inspiring us to create remarkable experiences worldwide. Our Team Members are at the heart of this mission!