IT CAS Section Head (Analytics)

Maximus Gulf Recruitment; Al Jubayl; On-site; SAR 50,000 - 90,000; Full time

Job summary

An established industry player seeks a dynamic leader to oversee critical IT operations in the chemical and petrochemical sectors. This role involves leading teams in ERP and Business Intelligence, ensuring service performance, and engaging stakeholders for strategic planning. You will have the opportunity to promote innovation and optimize IT services while managing budgets and training staff. If you are passionate about technology and have a strong background in project management and leadership, this position offers a chance to make a significant impact in a vital industry.

Qualifications

• Bachelor's degree in Computer Science or related field is essential.
• IT Professional Certification and Project Management preferred.

Responsibilities

• Lead IT sections including ERP and Business Intelligence.
• Monitor service performance and manage KPIs.
• Support budgeting and evaluate managed services contracts.

Skills

Project management skills

Strong communication skills

Leadership skills

Negotiation skills

Experience dealing with external auditors

Education

Bachelor's degree in Computer Science

Bachelor's degree in Engineering

Bachelor's degree in Business Administration

IT Professional Certification

Project Management Certificate

Leadership Certificate

Job description

Main Responsibilities

• Leadership:Lead one of the following IT sections: ERP, Business Intelligence, or Web & Enterprise Content Management.
• Operational Monitoring:Highlight and identify operational gaps, monitoring service performance regularly.
• Stakeholder Engagement:Ensure relevant stakeholders are involved in specifying new services and major upgrades to existing services.
• KPI Management:Monitor and manage defined Key Performance Indicators (KPIs) to assess service effectiveness.
• Budget Support:Support the annual budgeting cycle and manage assigned OPEX and CAPEX budgets.
• Service Level Reviews:Perform periodic reviews of IT services to ensure service levels meet the IT Service Catalog and contracts with third-party vendors.
• Contract Evaluation:Evaluate managed services contracts and recommend options for service improvement.
• Staff Training:Train and direct IT staff by sharing expertise and experience, while monitoring employee performance and addressing operational issues.
• Business Use Cases:Develop business use cases for new IT demands, identifying and evaluating new solution opportunities to meet customer needs.
• Strategic Planning:Partner with key IT staff to create strategic IT business plans and services, ensuring solution compatibility with industry standards.
• Policy Recommendations:Provide recommendations on desired IT policies and goals, supporting the implementation of new or revised programs.
• Innovation Promotion:Support innovation programs and promote innovative solutions within the organization.
• Technology Awareness:Raise technology awareness by running demonstrations and workshops.
• Reporting:Provide required reports and status updates on IT projects, programs, KPIs, and achievements, keeping stakeholders informed.
• Optimization Initiatives:Lead optimization initiatives and quality assurance enhancements.
• Risk Management Coordination:Coordinate and respond to risk management demands and audit activities.
• Additional Duties:Perform any job-related activities as requested by the immediate supervisor or manager.

Business Expertise (Company/Industry Knowledge)

• Required Industry Knowledge:Knowledge of the chemical and petrochemical industry or related manufacturing sectors.

Skills

Required Skills:

• Project management skills
• Strong communication and leadership skills
• Negotiation skills for service providers and system vendors
• Experience dealing with external auditors

Functional Knowledge Required

• Expertise in analytics, project management, and IT service delivery.

Education

• Essential:Bachelors degree in Computer Science, Engineering, Business Administration, or a related field.
• Preferred:IT Professional Certification, Project Management, and Leadership Certificates.