IT Account manager

Smart Way Technology; Riyadh Region; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading tech solutions firm in the Riyadh Region is seeking a motivated individual for account management. Responsibilities include building relationships with customers, identifying growth opportunities, and managing account health. Excellent communication skills in English are required, along with previous account management experience. This role is open to Saudi Nationals, offering a rewarding opportunity to be part of a dynamic team.

Qualifications

• Previous account management experience required.
• Experience in tele sales or marketing preferred but not mandatory.
• Articulate and comfortable in a client-facing role.
• Fluent in English (spoken and written).

Responsibilities

• Communicate with stakeholders to ensure customer success.
• Create and maintain customer relationships.
• Identify growth opportunities through customer visits.
• Manage reporting of customer account health.

Skills

Account management experience

Tele sales experience

Client facing communication

Proficiency in English

Education

Saudi National

Job description

Overview

We pride ourselves on delivering innovative solutions tailored to our clients' needs. Our success is built on creativity, collaboration, and strong client relationships. We are looking for passionate and skilled individuals to join our team and contribute to our growth and success. We are seeking a presentable and highly motivated candidate who will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities

• Work cross functionally within the company to communicate with all stakeholders in customers\' success
• Create and maintain relationships with customers to better understand and achieve their needs
• Make visits to our customers to identify opportunities for growth within our platform
• Manage all reporting about the health of customers\' accounts

Qualifications

• Previous account management experience
• Previous experience in tele sales or marketing is preferred but not mandatory.
• Articulate and well accustomed to a client facing role
• Proficiency in English (spoken and written).
• Saudi National

Skills

• Previous experience in tele sales or marketing is preferred but not mandatory.
• Articulate and well accustomed to a client facing role
• Proficiency in English (spoken and written).
• Saudi National