Inside Sales Team lead

Emerson; Al Quwayiyah; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading company in automation solutions is hiring an Inside Sales Engineer based in Dhahran, Saudi Arabia. This role involves managing quotations for upstream accounts, ensuring compliance, and coordinating with teams for timely and accurate responses. Ideal candidates possess a degree in engineering and relevant industry experience, ensuring exceptional customer support and solutions delivery. The company offers a supportive culture focusing on employee development and well-being.

Benefits

Medical insurance

Employee Assistance Program

Tuition reimbursement

Flexible time off

Paid parental leave

Qualifications

• Minimum 5 years of relevant experience in control valves or industrial automation.
• Fisher Certified Junior Master is an advantage.

Responsibilities

• Manage quotation activities for upstream accounts.
• Prepare accurate customer quotations and follow up.
• Advise on technical solutions and maintain RFQ and PO dashboards.

Skills

Service-minded

Passionate about delivering solutions

Structured

Integrity

Education

Bachelor's degree in mechanical engineering

Bachelor's degree in instrumentation

Bachelor's degree in chemical engineering

Tools

Microsoft Office

Job description

Emerson Automation Solutions is where technology and engineering come together to build solutions for the benefit of our customers, driven without compromise for a world in action. This position is opened by the Flow Controls Business Unit, and the platform is Automation Solutions. The Inside Sales Engineer is based in Dhahran, Kingdom of Saudi Arabia, and caters to all customers in the western region (Saudi Arabia and Bahrain).

In this role, your responsibilities will be:

• Own the team and manage the quotation activities for upstream accounts.
• Set up and manage KPIs for the team and perform performance evaluations.
• Maintain RFQ and PO dashboards for upstream accounts.
• Qualify customer requests for quotations to ensure they meet application and operational needs.
• Prepare timely, technically accurate, and commercially verified customer quotations, offering the best all-round solution, including technical, applications, and Fisher solutions presentations to customers.
• Follow up on quotations with customers as agreed with Outside Sales.
• Negotiate sales orders within the agreed DOA, maintaining accurate records for discussions and RFQ forecasts.
• Ensure purchase orders are compliant before processing for order entry.
• Provide application engineering support for severe service pursuits independently.
• Advise customers on technical solutions and benefits, working with them to update and modify standards and specifications to favor Fisher products.
• Support LBPs/end users with product modifications and capabilities, preparing success stories and identifying industry-specific applications.
• Maintain a complete record of quotation activities for assigned accounts.
• Coordinate with manufacturing and engineering teams regarding lead times and special requirements.
• Attend customer meetings, including site visits, troubleshooting, and site walks.
• Assist Outside Sales with technical discussions and promote new products.
• Ensure activities align with departmental metrics like hit rate and budget.
• Participate in training to stay updated on products and processes.
• Work with consultants, customers, and end users for product pre-specification and pre-selection.
• Coordinate with project management and order fulfillment teams to ensure clean orders with proper documentation.
• Train new team members on control valve engineering, sizing, selection, and quoting strategies.
• Collaborate with other divisions for multi-divisional quotes.
• Lead process improvements and ensure compliance with trade and quality policies.
• Stay informed on market trends and product developments.
• Perform other duties as required, including supporting outside sales.

Who you are?

• You are service-minded, passionate about delivering solutions, and dedicated to making a difference for customers.
• You continuously seek to achieve new goals, question the status quo, and propose creative solutions.
• You work independently, are structured, and act with integrity as a representative of the company.

For this role, you will need:

• Bachelor's degree in mechanical engineering or a closely related field (Mechanical, Instrumentation, Chemical Engineering).
• Minimum 5 years of relevant experience in the control valves industry or industrial automation.
• Fisher Certified Junior Master is an advantage.

Preferred Qualifications that Set You Apart:

• Knowledge of Fisher flow control products.
• Experience with KOB3 pursuits and handling MEA customers & EPC for KOB1 & KOB2 projects.
• Experience with FF2 sizing and selection tools (minimum 3 years).
• Familiarity with coordinating with project management, order entry, and fulfillment teams for clean orders.
• Experience supporting in-house engineering support for customers.
• Proficiency in Microsoft Office applications.
• Knowledge of midstream, refining, and oil & gas processes and applications.

Our Culture & Commitment to You!

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. We invest in your success through mentorship, training, and leadership opportunities, supporting your career development and fostering an inclusive culture.

We recognize the importance of employee wellbeing by offering flexible, competitive benefits plans that meet your and your family's physical, mental, financial, and social needs. Our benefits include medical insurance, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition programs, and more. We promote work-life balance through flexible time off, paid parental leave, vacations, and holidays.

Our training programs focus on comprehensive development—from onboarding to senior leadership. We offer a variety of training options, mentorship, coaching, project management, and on-the-job learning opportunities.