Inside Sales Representative

MRC Global; Al Khobar; On-site; SAR 50,000 - 85,000; Full time

Job summary

A leading company in the oil and gas sector is seeking a Sales Representative to enhance profitable sales through competitive quotations and superior client service. The role entails managing the sales process from inquiry to order while maintaining strong client relationships and fulfilling compliance standards. Ideal candidates will have B2B sales experience, strong technical knowledge, and the ability to work in a fast-paced environment.

Qualifications

• Experience in internal sales, customer service or technical support within B2B environments.
• Familiarity with ERP systems and CRM platforms.
• Strong communication and proactive problem-solving skills.

Responsibilities

• Prepare competitive and technically accurate quotations.
• Manage the end-to-end sales process in line with internal procedures.
• Maintain CRM records and ensure compliance with ISO standards.

Skills

Excellent communication skills

Proactive problem-solving skills

Strong commercial awareness

Attention to detail

Education

Experience in internal sales or customer service

Familiarity with ERP systems

Familiarity with oil and gas industry standards

Tools

Microsoft Office

SAP

Job description

Job Purpose

To generate and create profitable sales by preparing competitive quotations, administering the sales process from enquiry to order, and providing a first-class service to our clients and wider sales team.

Responsibilities

Individual must be able to perform the essential duties with or without reasonable accommodation.

• Work closely with management to prepare competitive and technically accurate quotations.
• Prepare cost breakdowns, assess margins, and ensure full technical and commercial compliance to maximize order conversion.
• Manage the end-to-end sales process in line with internal procedures and quality standards.
• Maintain accurate and timely CRM records (quotes, orders, client interactions).
• Ensure effective use of business tools and systems (e.g., SAP) in line with company standards.
• Accurately enter sales orders and coordinate supplier sub-orders based on order requirements.
• Create and distribute Bills of Materials (BOMs) where applicable and work instructions aligned with delivery schedules.
• File and manage all sales-related documentation in accordance with ISO quality system requirements.
• Support the outside sales team with appropriate customer interaction to follow up on bids, resolve queries, and support order closure.
• Provide technical and commercial support to internal stakeholders and customers as required.
• Maintain MRC Globals profile within customer procurement portals, including registration and ensuring all certifications and documentation are current and accurately uploaded.
• Identify and escalate potential risks or urgent issues promptly.
• Support colleagues by sharing best practices and contributing to continuous improvement efforts.
• Participate in team meetings and cross-functional initiatives as needed.
• Support other business

Education, Experience & Ability Requirements

Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered.

• Experience in internal sales, customer service, or technical support within a B2B or distribution environment.
• Familiarity with ERP systems (e.g., SAP) and CRM platforms.
• Strong commercial awareness and attention to detail.
• Excellent communication skills – both written and verbal.
• Ability to prioritize tasks and manage deadlines in a fast-paced environment.
• Proactive problem-solving skills and a collaborative mindset.
• Familiarity with oil and gas industry standards and specifications is advantageous.
• Good working knowledge of Microsoft Office

Working Conditions

For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions.