Information Technology Support Specialist

Fisheye - Executive Search; Saudi Arabia; On-site; SAR 40,000 - 80,000; Full time

Job summary

An innovative startup is seeking a proactive IT Support Specialist to enhance its financial automation efforts. This role involves maintaining and optimizing IT infrastructure while providing first and second-level support. You'll be responsible for troubleshooting hardware, software, and network issues, ensuring security compliance, and training employees on IT best practices. Join a dynamic team in Riyadh and contribute to a fast-growing company that values your expertise and problem-solving skills. If you're passionate about IT and eager to make an impact, this opportunity is perfect for you.

Qualifications

• 4+ years in IT support with expertise in Windows/Linux and networking.
• Strong problem-solving skills and customer service mindset.

Responsibilities

• Provide first/second-level IT support, troubleshooting hardware and software issues.
• Monitor and optimize IT systems, ensuring security compliance.

Skills

IT Support

Windows

Linux

Networking

Cloud Platforms (OCI, GCP)

Problem Solving

Customer Service

Education

Bachelor's degree in IT

Bachelor's degree in Computer Science

ITIL v4 certification

Tools

Jira

Job description

Location: Riyadh, Saudi Arabia

Experience: 4+ years

Employment Type: Full-Time

About The Company:

We are a fast-growing startup focused on financial automation. We seek a proactive IT Support Specialist to maintain and optimize our IT infrastructure.

Key Responsibilities:

• Provide first/second-level IT support, troubleshooting hardware, software, and network issues.
• Monitor and optimize IT systems, ensuring security compliance.
• Train employees on IT best practices and document support processes.
• Coordinate with vendors and manage IT service tools (Jira).

Qualifications:

• 4+ years in IT support with expertise in Windows/Linux, networking, and cloud platforms (OCI, GCP).
• Strong problem-solving skills and customer service mindset.
• Bachelors degree in IT, Computer Science, or related field (ITIL v4 preferred).

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