Summary:
He will be responsible to Install, setup, and monitor local area network (LAN). Perform a variety of maintenance, evaluation, installation, and training tasks to ensure LAN performance meets company and user requirements.
Moreover, he will be responsible for ensuring the stability of services. He will also diagnose, resolve, and document hardware and software network problems in a timely manner, and provide end user training and support where required, he will handle all aspects of information security and protect the virtual data resources of a company. He is responsible for desktop, mobile, and network security, as well as the responsibility for installing, administering and troubleshooting an organization's security solutions
Key Responsibilities:
- Administer network workstations, utilizing one or more TCP/IP or non-TCP/IP networking protocols and/or one or more UNIX-based or non-UNIX based operating systems.
- Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software.
- Investigate user problems, identify their source, determine possible solutions, test and implement solutions.
- Install, configure, and maintain networks, workstations, Ethernet networks, network cabling, and other related equipment, devices, and systems; adds or upgrades and configures modems, disk drives, data acquisition boards, printers, and related equipment.
- Perform and/or oversee software and application development, installation, and upgrades.
- Plan and implement network security, including building firewalls, applying cryptography to network applications, managing host security, file permissions, backup and disaster recovery plans, file system integrity.
- Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.
- Identify utilization patterns and their effect on operation/system availability and performance expectations.
- Anticipate communication and networking problems and implement preventive measures.
- Establish and perform maintenance programs following company and vendor standards.
- Ensure timely user notification of maintenance requirements and effects on system availability
- Maintain an inventory of hardware and software assets.
- Assist with the setting up and configuration of new devices and equipment.
- Support Network and connectivity activities.
- Support in conferencing systems.
Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Skills:
- Proven experience in IT technical support role.
- Strong understanding of computer systems and IT Networks.
- Familiarity with operating systems (Windows, macOS, Linux) and common software applications.
- Excellent problem-solving and communication skills.
- Ability to work effectively in a team-oriented environment.
- Customer-focused attitude with a commitment to service excellence.