Income Auditor

IHG Hotels & Resorts; Saudi Arabia; On-site; SAR 30,000 - 60,000; Full time

Job summary

Join a forward-thinking hospitality leader as an Income Auditor, where your accounting expertise will shine. In this dynamic role, you'll be responsible for preparing daily income reports, investigating discrepancies, and supervising a dedicated team. You'll play a crucial part in ensuring financial accuracy and enhancing guest experiences through effective communication and customer service. This position offers a competitive salary and a range of benefits designed to support your well-being and professional growth. If you're ready to make a difference in a collaborative environment, we invite you to apply and become part of our global family.

Benefits

Competitive salary

Room discounts

Full uniform

Comprehensive training programs

Qualifications

• Proficient in accounting and mathematics for accurate auditing.
• Strong customer service skills for effective guest interactions.

Responsibilities

• Prepare daily income reports and investigate discrepancies.
• Supervise team members and manage day-to-day activities.

Skills

Accounting skills

Mathematics skills

Cash handling experience

Computer literacy

Strong verbal communication

Customer service experience

Knowledge of hotel operations

Tools

PMS software

Job description

So, we're looking for an Income Auditor to provide customer service support, balance the books, and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts.

A little taste of your day-to-day:

Every day is different, but you'll mostly be:

1. Prepares daily income report.
2. Investigates discrepancies and corrects same as indicated in Night Auditor and Restaurant Auditor's Logbook.
3. Compares the Housekeeper's Report against Night Receptionist room report. Lists the discrepancies noted, investigates these discrepancies, and takes appropriate action.
4. Performs duties indicated in the Income Auditor checklist (copy attached).
5. Supervises the activities of Assistant Income Auditor and Night Auditor.
6. Ensures completion of the monthly Income Auditor checklist.
7. Reports in Logbook all discrepancies for the attention of Internal Auditor and Controller.
8. Supervises and controls Restaurant Checks issues Logbook.
9. Complies with the Hotel's Health, Safety & Hygiene policy.
10. Performs related duties and special projects as assigned.
11. Manages day-to-day activities, plans and assigns work, and establishes performance and development goals for team members. Provides mentoring, coaching, and regular feedback to help manage conflict, improve team member performance, and recognize good performance.
12. Educates, trains, and motivates finance and accounting teams to achieve hotel revenue goals. Ensures staff has the information, market data, tools, and equipment to successfully carry out job duties. Provides direction to hotel employees on how decision-making impacts profits.

What We need from you:

• Accounting and mathematics skills for accurate auditing and payment processing.
• Cash handling experience for counting and securing bank and processing cash payments.
• Computer literacy, including familiarity with PMS software.
• Strong verbal communication and good listening skills for effective and pleasant interactions with guests and housekeeping staff.
• Customer service experience.
• Knowledge of hotel operations, offers, and the local area.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life, including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well both inside and outside of work, and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you'll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the Apply button. Start your journey with us today.