Human Resources Operations Lead

ايكيا السليمان; Jeddah, Makkah Al Mukarramah; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading company in the home furnishings sector is seeking an experienced HR Operations Manager to ensure consistent HR practices across stores in KSA and Bahrain. This role requires leading HR operations, driving compliance with local labor laws, and collaborating with various departments to enhance the employee experience. Ideal candidates should have a bachelor's degree, substantial HR experience, and proficiency in English and Arabic.

Benefits

Comprehensive health insurance

Employee discounts

Professional development opportunities

Qualifications

• 5–7 years of HR operations experience in a retail or multi-site environment.
• Proficient in English and Arabic.
• Strong understanding of labor laws in Saudi Arabia and Bahrain.

Responsibilities

• Lead and coordinate HR operations across all stores and service office.
• Ensure compliance with Saudi and Bahraini labor laws.
• Provide guidance to store HR teams for processes like onboarding and offboarding.

Skills

Stakeholder Management

Coordination Skills

Attention to Detail

Problem-solving

Communication

Education

Bachelor's degree in Human Resources, Business Administration, or related field

Tools

SAP SuccessFactors

Job description

Company Description

Come help us create a better everyday life for the many people. That’s the IKEA vision. We do that by offering a wide range of home furnishings with good design and function at prices so low that many people will be able to afford them.

Purpose:

To ensure smooth and consistent HR operations across all IKEA stores and the service office in KSA and Bahrain. This role plays a key part in executing HR processes in a compliant, efficient, and people-focused way, supporting store HR teams and contributing to an excellent co-worker experience.

Accountabilities:

• Lead and coordinate HR operations across all stores and the service office, ensuring compliance, consistency, and efficiency in execution.
• Oversee and support the implementation of HR processes such as onboarding, offboarding, transfers, disciplinary actions, and employee file management.
• Ensure compliance with Saudi and Bahraini labor laws, including Saudization/Nitaqat, GOSI, MOL, and LMRA requirements.
• Act as the key user for HR systems (e.g., SuccessFactors), ensuring accurate data entry and system integrity across the organization.
• Provide ongoing guidance and support to store HR teams, ensuring alignment with IKEA’s global standards and local policies.
• Coordinate and support internal and external audits related to HR operations.
• Drive continuous improvement by identifying and implementing lean and efficient HR practices.
• Support readiness and execution of HR operations for new store openings and business expansion plans.
• Collaborate with other People & Culture functions (Talent Acquisition, L&D, Compensation & Benefits) to ensure a cohesive and effective HR support model.
• Promote and ensure a safe, inclusive, and values-driven work environment across all units.

Qualifications and Experience:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 5–7 years of HR operations experience, preferably in a retail or multi-site environment.
• Strong understanding of labor laws and government regulations in both Saudi Arabia and Bahrain.
• Experience with HRIS systems (e.g., SAP SuccessFactors) and HR documentation processes.
• Excellent communication and coordination skills with strong stakeholder management.
• Proficient in English and Arabic.
• High attention to detail and a proactive approach to problem-solving.
• Demonstrates IKEA values and a strong commitment to creating a positive co-worker experience.