Human Resources Operation Supervisor

Al-Suwaidi Services Company; معهد تدريب المديرية العامة للسجون بالمنطقة الشرقية; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading company in HR services is looking for an HR Operations Supervisor to manage the daily HR functions and ensure compliance with labor laws. This role will lead a small team, support employee relations, and manage HRIS, while promoting an excellent employee experience. Ideal candidates will have a strong background in HR operations with supervisory experience, and a Bachelor's degree in a relevant field.

Qualifications

• 3-5 years of experience in HR operations.
• 1-2 years in a supervisory role.
• Knowledge of labor laws and HR compliance.

Responsibilities

• Oversee day-to-day HR operations and compliance.
• Administer HR information systems and maintain data integrity.
• Act as a point of contact for employee relations and grievances.

Skills

Analytical skills

Problem-solving skills

Communication

Interpersonal abilities

Education

Bachelor’s degree in Human Resources

Bachelor’s degree in Business Administration

Bachelor’s degree in Organizational Development

Tools

HRIS software

Compensation management software

Job description

The HR Operations Supervisor is responsible for overseeing the day-to-day operational aspects of the Human Resources department, ensuring the efficient and compliant delivery of HR services. This role plays a critical part in maintaining a positive employee experience, managing HR systems and data, and ensuring adherence to all relevant labour laws and company policies. The HR Operations Supervisor will lead a small team or work independently to execute a wide range of HR operational tasks, contributing to the overall effectiveness of the HR function.

Essential Responsibilities & Duties, not limited to:

Law and Compliance:

• Ensure all HR operations and processes are in full compliance with Saudi labor laws (including but not limited to the Saudi Labor Law, GOSI regulations, Ministry of Human Resources, Social Development directives and business licenses).
• Stay updated on changes in labor legislation and advise management on necessary adjustments to policies and practices.
• Oversee the accurate and timely submission of all required governmental reports and documentation.
• Maintain meticulous records to ensure audit readiness and compliance.

Portal Management:

• Administer and maintain HR information system (HRIS) and government portals (e.g., GOSI, Qiwa).
• Ensure data accuracy, integrity, and confidentiality within all HR systems.
• Provide training and support to employees and managers on HR portal usage.

Administration & Logistics:

• Manage HR administrative processes, including employee onboarding and offboarding, record-keeping, and document management.
• Oversee the logistics of HR-related events, training sessions, and employee gatherings..
• Coordinate with other departments (e.g., IT, Finance, Administration) to ensure smooth HR operations.
• Manage HR office supplies and resources efficiently.

Employee Relations:

• Serve as a primary point of contact for employee inquiries regarding HR policies, procedures, and benefits.
• Assist in resolving employee grievances and conflicts in accordance with company policy and legal requirements.
• Promote a positive and productive work environment through proactive communication and employee engagement initiatives.
• Conduct exit interviews and analyse feedback to identify areas for improvement.

Organization Licenses and Certifications:

• Manage the process of obtaining, renewing, and maintaining all necessary organizational licenses and certifications related to HR activities (e.g., government permits, compliance certifications).
• Ensure the organization's HR practices align with specific industry or professional certifications as required.
• Promote a culture of continuous learning and professional development.

HR Communication:

• Develop and disseminate clear, concise, and timely HR communications to employees regarding policies, benefits, announcements, and other relevant information.
• Manage internal HR communication channels (e.g., intranet, email, notice boards).
• Ensure consistent messaging and branding across all HR communications.
• Facilitate effective two-way communication between management and employees.

Skills & Abilities

Strong analytical and problem-solving skills.

Excellent communication and interpersonal abilities.

Proficiency in HRIS and compensation management software.

Knowledge of labour laws and regulations related to compensation and benefits.

Qualifications

Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field.

Experience Required

Minimum of 3-5 years of progressive experience in HR operations, with at least 1-2 years in a supervisory or team lead role.