Housing Supervisor

SupportFinity™; Saudi Arabia; On-site; SAR 50,000 - 70,000; Full time

Job summary

A leading hospitality management company in Saudi Arabia is seeking a Housing Supervisor to oversee staff accommodations. The role involves managing room allocations, ensuring compliance with safety standards, and promoting a positive living environment. Ideal candidates will have 2-3 years of experience in housing management or hospitality, strong organizational skills, and the ability to work under pressure. Proficiency in Excel and Outlook is required. This position is full-time and located on-site.

Qualifications

• Minimum 2–3 years experience in staff housing, facility management, HR operations, or hospitality.
• Experience working in remote or resort environments is an advantage.
• Knowledge of safety and hygiene standards.

Responsibilities

• Supervise daily operations of staff housing buildings.
• Monitor room occupancy levels and update room allocation sheets regularly.
• Ensure all rooms are prepared prior to new joiners' arrival.
• Coordinate room assignments based on gender, grade, availability.
• Oversee the move-in and move-out process.
• Conduct weekly inspections of all rooms, corridors, and common areas.

Skills

Strong communication and interpersonal skills

Good computer skills

Strong organizational skills

Attention to detail

Problem-solving abilities

Customer-service mindset

Tools

Excel

Outlook

Job description

Additional Information

• Job Number: 25192843
• Job Category: Human Resources
• Location: The Ritz-Carlton Amaala, One Marriott Drive, Amaala, Saudi Arabia (VIEW ON MAP)
• Schedule: Full Time
• Located Remotely?: No
• Position Type: Non-Management

The Housing Supervisor is responsible for overseeing day-to-day operations of staff accommodations, ensuring a safe, clean, well-maintained, and welcoming living environment for all associates. This role manages room allocations, inspections, maintenance coordination, housekeeping schedules, and housing-related records while upholding brand standards and supporting associate wellbeing.

Key Responsibilities

• Supervise daily operations of staff housing buildings, ensuring cleanliness, safety, and compliance with company policies.
• Monitor room occupancy levels and update room allocation sheets regularly.
• Ensure all rooms are prepared prior to new joiners’ arrival (cleaning, linen, keys, amenities).
• Conduct daily rounds of all buildings and report any irregularities.
• Coordinate room assignments based on gender, grade, availability, and company guidelines.
• Oversee the move-in and move-out process, ensuring inventory checklists are completed and signed.
• Maintain accurate digital and physical records of room allocations.
• Submit and track maintenance requests; follow up with Engineering to ensure timely completion.
• Conduct weekly inspections of all rooms, corridors, common areas, and report findings.
• Ensure all housing facilities follow safety standards (fire extinguishers, alarms, emergency exits).
• Coordinate pest control schedules and monitor implementation.
• Manage housekeeping schedules for common areas and rooms.
• Ensure deep cleaning is performed monthly or as needed.
• Monitor cleaning quality and provide corrective guidance.
• Act as the main contact for employees living in staff accommodation.
• Handle concerns and issues professionally and elevate when needed.
• Support Associate Engagement initiatives such as events, wellbeing activities, and community programs.
• Promote a culture of respect, privacy, and positive behavior among residents.
• Maintain accurate records for housing occupancy, new joiners, departures, maintenance logs, and inspection reports.
• Prepare weekly and monthly housing reports for HR Leadership.
• Ensure compliance with HR policies and housing standards.
• Ensure residents follow housing rules and code of conduct.
• Issue warnings for violations when necessary, in coordination with HR.
• Maintain discipline and consistency in the housing environment.

Qualifications & Experience

• Minimum 2–3 years experience in staff housing, facility management, HR operations, or hospitality.
• Experience working in remote or resort environments is an advantage.
• Strong communication and interpersonal skills.
• Good computer skills (Excel, Outlook, room allocation trackers).
• Knowledge of safety and hygiene standards.

Competencies

• Strong organizational skills
• Attention to detail
• Problem-solving abilities
• Teamwork and collaboration
• Customer-service mindset
• Ability to work under pressure
• Leadership and accountability

Physical Requirements

• Ability to walk between buildings daily.
• Ability to inspect rooms and common areas regularly.