Housekeeping Supervisor (Saudi National)

RAFFLES; Saudi Arabia; On-site; SAR 20,000 - 40,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dedicated Housekeeping Supervisor. In this vital role, you will lead and supervise the daily operations of the housekeeping department, ensuring that service standards are consistently met. You will engage with guests, address their concerns promptly, and maintain a high level of cleanliness and organization. If you thrive in a fast-paced environment and possess strong supervisory and communication skills, this opportunity is perfect for you to make a significant impact.

Qualifications

• Minimum 1 year experience in a supervisory role in hotel housekeeping.
• Proactive with a meticulous eye for detail and strong organizational skills.

Responsibilities

• Lead and supervise the daily operations of the housekeeping department.
• Handle guest concerns and ensure service standards are followed.

Skills

Organizational Skills

Supervisory Skills

Communication Skills

Attention to Detail

Problem Solving

Education

High School Diploma

Tools

Micros-Fidelio

Job description

• Consistently offer professional, friendly and engaging service
• Lead and supervise the day-to-day operation of the department to ensure service standards are followed
• Handle Guest concerns and react quickly, logging and notifying the proper areas
• Actively participate in daily briefing, daily warm up and department meetings
• Ensure Room Attendants are informed daily about priorities in their section
• Follow departmental policies and procedures
• Report necessary maintenance items
• Follow all safety and sanitation policies
• Other duties as assigned

Qualifications

Qualifications:

• High school diploma or equivalent preferred
• Minimum 1 year experience in a supervisory capacity in a hotel Housekeeping environment
• Experience with Hotel Property Management System, Micros-Fidelio desirable
• Proactive with a meticulous eye for detail
• Strong organizational, supervisory and communication skills
• Able to convey information and ideas clearly
• Ability to evaluate and select among alternative courses of action quickly and accurately
• Work well in stressful, high-pressure situations
• Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and Guest
• Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift
• Occasional lifting and carrying up to 30 lbs
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Chefs
• F&B
• Front Desk

Keywords

• Housekeeping Supervisor

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