Housekeeping Supervisor

AccorHotel; Saudi Arabia; On-site; USD 30,000 - 45,000; Full time

Job summary

A leading hotel brand is searching for an experienced Housekeeping Supervisor in AlUla, Saudi Arabia. This role involves overseeing housekeeping operations, training staff, and ensuring top cleanliness standards to enhance guest satisfaction. Join a team contributing to the excellence of hospitality operations in a culturally rich area.

Qualifications

• Proven experience as a Housekeeping Supervisor or similar role in hospitality.
• Strong leadership and ability to inspire staff.
• Proficiency in problem-solving and decision-making.

Responsibilities

• Oversee daily housekeeping operations ensuring high-quality standards.
• Lead and train housekeeping team for exceptional service delivery.
• Conduct regular inspections to ensure compliance with cleanliness standards.

Skills

Leadership

Organizational Skills

Attention to Detail

Communication

Problem-solving

Education

High School Diploma or equivalent

Tools

Housekeeping Management Software

Job description

We are seeking an experienced and motivated Housekeeping Supervisor to join our team in AlUla, Saudi Arabia. As a Housekeeping Supervisor, you will play a crucial role in ensuring the highest standards of cleanliness and guest satisfaction in our establishment. This position offers an exciting opportunity to lead and inspire a team while contributing to the overall success of our hospitality operations.

• Oversee and coordinate daily housekeeping operations, ensuring efficient workflow and high-quality standards
• Lead, train, and motivate the housekeeping team to deliver exceptional service and maintain cleanliness throughout the property
• Conduct regular inspections of guest rooms, public areas, and facilities to ensure compliance with cleanliness standards and brand guidelines
• Manage inventory, supplies, and equipment, ensuring proper stock levels and cost-effective usage
• Collaborate with other departments to address guest needs and resolve issues promptly
• Implement and maintain health and safety protocols, ensuring compliance with local regulations and company policies
• Create and manage staff schedules, assigning tasks and responsibilities effectively
• Handle guest complaints and feedback professionally, taking appropriate action to ensure guest satisfaction
• Participate in the recruitment and onboarding of new housekeeping staff
• Maintain accurate records and reports related to housekeeping operations
• Stay updated on industry trends and best practices to continually improve housekeeping processes

Desired Candidate Profile

Qualifications

• Proven experience as a Housekeeping Supervisor or in a similar role within the hospitality industry
• Strong leadership and team management skills, with the ability to motivate and inspire staff
• Excellent organizational and time management abilities
• Superior attention to detail and a commitment to maintaining high cleanliness standards
• Outstanding communication skills, both verbal and written
• Proficiency in problem-solving and decision-making
• Customer-focused mindset with a dedication to providing exceptional guest experiences
• Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously
• Physical stamina to perform various tasks, including the ability to lift, pull, and push moderate weight
• Proficient computer skills, including knowledge of housekeeping management software
• Familiarity with inventory management and supply ordering processes
• Understanding of health and safety regulations in the hospitality industry
• Knowledge of local cultural norms and customs in AlUla, Saudi Arabia (preferred)
• High school diploma or equivalent; additional hospitality management education is a plus
• Fluency in English; knowledge of Arabic is highly advantageous

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