Housekeeping Supervisor

Hilton Hotels; Medina; On-site; SAR 48,000 - 120,000; Full time

Job summary

An established industry player is seeking a dedicated Housekeeping Floor Supervisor to uphold the highest cleanliness standards in a vibrant hotel environment. This role involves managing a team, ensuring exceptional guest service, and maintaining brand standards. The ideal candidate will possess strong organizational skills, a passion for guest satisfaction, and experience in a supervisory role. Join a dynamic team where your contributions will enhance the guest experience and ensure operational excellence. If you thrive in a fast-paced setting and have a keen eye for detail, this opportunity is perfect for you.

Qualifications

• Experience in a Housekeeping supervisory role is essential.
• Strong organizational and analytic skills are required.

Responsibilities

• Allocate work duties and manage Team Members effectively.
• Conduct inspections of rooms and service areas to maintain standards.

Skills

Team Management

Organizational Skills

Analytic Skills

Guest Service

Computer Proficiency

Tools

Microsoft Office

Job description

As a Housekeeping Floor Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards:

• Allocate work duties to Team Members
• Perform routine inspections of all check out rooms and spot checks of all occupied rooms
• Report and follow up on any maintenance defects or other issues
• Inspect, routinely, service areas, store rooms and corridors
• Schedule and supervise deep cleaning and any other projects
• Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
• Manage, efficiently, stock control and the maintenance of equipment
• Provide excellent Guest service, including VIP and other special requirements
• Ensure the adherence to hotel brand standards at all times

Desired Candidate Profile

What are we looking for?

• Previous experience in a Housekeeping supervisory role
• A successful track record of managing a team
• Strong organizational and analytic skills
• A passion for delivering exceptional levels of guest service
• Proficiency, preferred, with computers and computer programs, including Microsoft Office