Housekeeping Supervisor

Accor Hotels; Jeddah; On-site; SAR 48,000 - 120,000; Full time

Job summary

Accor Hotels is seeking a dedicated Housekeeping Supervisor for their Jeddah location. The ideal candidate will manage daily housekeeping operations, ensure cleanliness standards, and lead the team to achieve guest satisfaction while adhering to safety regulations. This role combines leadership skills with a keen eye for detail, making it perfect for those passionate about hospitality.

Qualifications

• Proven experience in housekeeping or hospitality industry with 2+ years in supervisory role.
• Ability to manage time effectively in a fast-paced environment.
• Proficiency in English; Arabic skills advantageous.

Responsibilities

• Manage and supervise housekeeping team, including training and performance evaluations.
• Conduct inspections to maintain cleanliness standards.
• Address guest concerns related to housekeeping promptly.

Skills

Organizational skills

Attention to detail

Leadership

Communication

Problem-solving

Education

High school diploma

Bachelor's degree in Hospitality Management

Tools

MS Office

Hotel management software

Job description

Company Description

Life is a journey. Live it well.

Conveniently located where travelers want to be, Swissôtel Hotels & Resorts provides guests with the opportunity to stay in the heart of top locations worldwide, where they confidently explore the very greatest each destination has to offer. The brand remains true to its roots, successfully combining genuine Swiss hospitality with intelligent design and local flair. With social responsibility at the forefront and a genuine commitment to positively impact the destination it calls home, every Swissôtel upholds industry-leading sustainability standards. This all comes together to provide guests with a peace of mind that is authentically Swiss.

Swissôtel Amsterdam has been part of the luxury segment of the international hotel chain Accor Hotels for 9 years. The four star boutique hotel is located in the vibrant heart of Amsterdam, which ensures that both business and leisure guests use our hotel as the perfect base for their stay in Amsterdam. Thanks to our luxurious 114 rooms & suites, authentic service and location, we can call ourselves one of the best operating hotels in Amsterdam.

As of 2021 Swissôtel Amsterdam operates with a franchise agreement with Accor.

Job Description

We are seeking a detail-oriented and efficient Housekeeping Supervisor to join our team in Jeddah, Saudi Arabia. As a key member of our hospitality staff, you will oversee the daily operations of our housekeeping department, ensuring the highest standards of cleanliness and guest satisfaction.

• Manage and supervise the housekeeping team, including scheduling, training, and performance evaluations
• Conduct regular inspections of guest rooms, public areas, and facilities to maintain cleanliness standards
• Coordinate with other departments to ensure smooth operations and prompt response to guest requests
• Manage inventory of cleaning supplies and linens, placing orders as needed
• Implement and maintain quality control procedures for housekeeping services
• Address and resolve guest concerns related to housekeeping in a professional and timely manner
• Ensure compliance with safety and sanitation standards
• Develop and improve efficient cleaning processes
• Prepare and maintain accurate housekeeping reports
• Train new housekeeping staff members on proper procedures and standards
• Oversee special cleaning projects and deep cleaning schedules

Qualifications

• Proven experience in housekeeping or hospitality industry, with at least 2 years in a supervisory role
• Strong organizational skills and meticulous attention to detail
• Excellent leadership and team management abilities
• Outstanding communication and interpersonal skills
• Proficiency in English; Arabic language skills are highly advantageous
• Ability to work efficiently in a fast-paced environment and manage time effectively
• Computer literacy, including proficiency in MS Office suite and hotel management software
• In-depth knowledge of housekeeping operations, standards, and best practices
• Familiarity with safety and sanitation regulations
• Problem-solving skills and ability to make quick decisions
• Flexibility to work various shifts, including weekends and holidays
• High school diploma required; Bachelor's degree in Hospitality Management or related field preferred
• Understanding of local customs and culture in Jeddah, Saudi Arabia
• Commitment to delivering exceptional customer service
• Ability to stand for extended periods and perform physical tasks associated with cleaning

Additional Information

Local job