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Housekeeping Supervisor

Arab National Bank

Dammam

On-site

SAR 30,000 - 50,000

Full time

Yesterday
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Job summary

An established industry player is seeking a passionate Housekeeping Supervisor to lead a dynamic team in delivering exceptional guest experiences. In this role, you will oversee the daily operations of the housekeeping department, ensuring that cleanliness and maintenance standards are met. Your responsibilities will include supervising staff, conducting inspections, and managing guest requests. This position offers a unique opportunity to work in a vibrant, multicultural environment, where your leadership skills will shine. If you are driven by results and have a keen eye for detail, this could be the perfect fit for you.

Qualifications

  • Diploma or vocational training in hospitality is preferred.
  • Previous supervisory experience in housekeeping is essential.

Responsibilities

  • Supervise Housekeeping Attendants and assign job tasks.
  • Inspect cleaned areas to ensure standards are met.
  • Train and assist Housekeeping Attendants.

Skills

Effective Communication
Customer Focus
Teamwork
Problem Solving
Planning for Business
Supervising People
Adaptability

Education

Diploma in Hospitality

Tools

Opera

Job description

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Housekeeping Supervisor you are responsible to supervise the team of Housekeeping Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness and maintenance of the hotel meet the requirements specified and your role will include key responsibilities such as:

• Prepare Housekeeping Attendants job assignments
• Issue keys and supplies to Housekeeping Attendants
• Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
• Attend daily meetings and receive special instructions
• Receive check-outs before reporting them as vacant
• Receive special requests from guests and carry them out
• Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported
• Fill out report and hand over found articles to the lost and found department
• Supervise cleaning of guest rooms, corridors and stairwells
• Train and assist Housekeeping Attendants and advise Superior about performance
• Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained

Skills

Education, Qualifications & Experiences

You should ideally have a diploma or vocational training hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literacy and previous experiences with Opera are an advantage.

Knowledge & Competencies

The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:

Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results

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