Housekeeping Supervisor

Rotana Hotels; Dammam; On-site; SAR 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Housekeeping Supervisor to lead a team of professionals. This role is crucial in maintaining the highest standards of cleanliness and guest satisfaction. You will oversee daily operations, manage team assignments, and ensure that all areas meet the required standards. If you are passionate about delivering exceptional service and have a keen eye for detail, this opportunity is perfect for you. Join a dynamic team and contribute to creating memorable experiences for guests in a vibrant hotel environment.

Qualifications

• Proven experience in housekeeping or hospitality.
• Ability to manage and train a team effectively.

Responsibilities

• Supervise Housekeeping Attendants and ensure cleanliness standards.
• Prepare job assignments and inspect cleaned areas for quality.

Skills

Customer Service

Team Supervision

Attention to Detail

Training & Development

Education

High School Diploma

Hospitality Management Degree

Tools

Cleaning Equipment

Inventory Management Software

Job description

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Housekeeping Supervisor you are responsible to supervise the team of Housekeeping Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness and maintenance of the hotel meet the requirements specified and your role will include key responsibilities such as:

• Prepare Housekeeping Attendants job assignments
• Issue keys and supplies to Housekeeping Attendants
• Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
• Attend daily meetings and receive special instructions
• Receive check-outs before reporting them as vacant
• Receive special requests from guests and carry them out
• Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported
• Fill out report and hand over found articles to the lost and found department
• Supervise cleaning of guest rooms, corridors and stairwells
• Train and assist Housekeeping Attendants and advise Superior about performance
• Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained