Hostess(Saudi)

Arbete Careers; Jeddah; On-site; SAR 48,000 - 120,000; Full time

Job summary

A high-end fine dining restaurant in Jeddah is seeking a dedicated Hostess. This role requires welcoming guests, managing seating arrangements, and ensuring excellent customer service in a fast-paced environment. Ideal candidates will possess a positive attitude, strong customer service skills, and restaurant experience would be advantageous.

Qualifications

• Able to lift and maneuver trays safely.
• Experience in a busy restaurant is a plus.
• Knowledge of the menu is required.

Responsibilities

• Greet guests and manage waiting lists.
• Engage with guests to ensure satisfaction.
• Answer phone calls and take reservations.

Skills

Customer Service

Ability to Work Under Pressure

Positive Attitude

Education

High School Diploma or Bachelor's Degree

Job description

Our client is a high-end fine dining restaurant looking for a Saudi femalefor the position of Hostess.

In this role, you will greet guests as they enter and show them to their table or waiting area. You will also engage with guests to ensure their meal is as good as it should be. To do well in this role you should be comfortable standing for long periods and managing a very busy shift.

Hostess Responsibilities:

• Greeting guests as they enter, and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assign guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations, and answering questions.
• Knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.
  
  Hostess Requirements:
  
  • A high school diploma or aBachelor's degree.
  • Ability to provide top-notch customer service in a fast-paced environment.
  • A positive attitude and ability to work well under pressure with all restaurant staff.
  • Does high-quality work while unsupervised.
  • Able to safely lift and easily maneuver trays of food when necessary.
  • Willing to follow instructions and ask questions for clarification if needed.
  • Able to handle money accurately and operate a point-of-sale system.
  • Able to work in a busy restaurant environment.
  • Restaurant experience is a plus.