Hostess

Sofitel; Al Khobar; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading hospitality company invites candidates to join as a guest service representative. The role involves welcoming guests, managing reservations, and ensuring high-quality service in a dynamic environment. Ideal candidates are guest-oriented with strong communication skills and a passion for hospitality.

Qualifications

• Good command of written and spoken English & Arabic.
• Strong problem-solving abilities.
• Guest oriented, service-minded, and attentive to quality.

Responsibilities

• Provide a friendly and personalized welcome for guests.
• Manage reservations and seating arrangements.
• Maintain cleanliness and tidiness of the restaurant.

Skills

English communication

Arabic communication

Interpersonal skills

Problem solving

Guest oriented

Service minded

Sales acumen

Dynamic

Presentation skills

Job description

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

What you will be doing:

1. Provides a friendly and personalised welcome for guests
2. Offers attentive service and adapts to any constraints guests may have
3. Heeds any remarks made by guests and ensures follow-up
4. Establishes good relations with guests, offering advice and fostering customer loyalty
5. Prepares the welcome desk and seats allocation. Takes the reservations and maintain reservation book
6. Welcomes guests and provides best seats available
7. Cleans and tidies the restaurant and preparation after closing
8. Before every work shift, finds out about dish composition and any shortages
9. Ensures the equipment used remains in good condition

Qualifications

Your experience and skills include:

1. Good command of written and spoken English & Arabic communication skills, along with strong interpersonal
2. Problem solving abilities are essentials.
3. Guest oriented, service minded and attention to quality
4. Sales acumen
5. Dynamic
6. Good presentation
7. Thorough and organised approach
8. Creative

Additional Information