Host/Hostess (Pre-Opening)

IHG Hotels & Resorts; Saudi Arabia; On-site; SAR 12,000 - 24,000; Full time

Job summary

An established industry player is seeking a Host/Hostess to provide exceptional service in a vibrant restaurant environment. This role involves greeting guests, managing reservations, and ensuring a positive dining experience. With a focus on teamwork and customer satisfaction, you'll play a vital role in creating memorable moments for guests. The company values inclusivity and offers a supportive workplace, providing competitive salaries and a range of benefits. Join a global family that celebrates diversity and encourages personal growth while delivering top-notch service.

Benefits

Vollständige Uniform

Beeindruckende Zimmerrabatte

Umfangreiche Schulungen

Qualifications

• Fähigkeit, erstklassigen Kundenservice in einem schnelllebigen Umfeld zu bieten.
• Positive Einstellung und Fähigkeit, unter Druck gut zu arbeiten.

Responsibilities

• Begrüßung der Gäste und Verwaltung der Warteliste.
• Zuweisung von Tischen und Gewährleistung einer positiven Gästeerfahrung.

Skills

Kundenservice

Stressresistenz

Teamarbeit

Menükenntnisse

Geldhandling

Education

High School Diplom oder gleichwertig

Job description

About Us

InterContinental Hotels & Resorts has delighted luxury travellers since 1946, serving as a meeting place for heads of state, a setting for world-changing speeches, and the impetus for some of the most famous love stories of all time.

The brand has become synonymous with bold exploration, travel, and cultural discovery. The InterContinental The Red Sea Resort exemplifies these attributes. Set within one of the world's most ambitious luxury tourism developments amidst an archipelago of over 90 pristine islands, the hotel offers guests sweeping views of the ocean and a discreet barefoot luxury immersed in nature experience.

Each of the resort's 210 sea-facing rooms provides immediate beach access; allowing guests to step out onto the sands of the Red Sea from the terrace. Moreover, the resort features seven different gastronomic experiences, sprawling pools and recreational facilities, a spa, a health club, and curated meeting and events spaces for leisure, business travelers, and groups.

With the worldliness that travel brings, every stay will take your imagination to places you'd never expect.

Host/Hostess

Your Day-to-Day:

1. Greeting guests as they enter, and putting them on a waiting list as necessary.
2. Providing guests with menus and answering any initial questions.
3. Seating guests at tables or in waiting areas.
4. Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
5. Engaging with guests to ensure they're happy with food and service.
6. Responding to complaints and helping to resolve them.
7. Answering phone calls, taking reservations, and answering questions.
8. Having knowledge of the menu.
9. Helping out with other positions in the restaurant as needed.
10. Providing excellent customer service.

Requirements:

1. High school diploma or equivalent preferred.
2. Ability to provide top-notch customer service in a fast-paced environment.
3. A positive attitude and ability to work well under pressure with all restaurant staff.
4. Ability to work independently and produce high-quality work.
5. Ability to safely lift and maneuver trays of food when necessary.
6. Ability to handle money accurately and operate a point-of-sale system.

What You Can Expect From Us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life, including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We understand that working well involves feeling well both inside and outside of work, and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

Join us and you'll become part of our ever-growing global family.

If you don't quite meet every single requirement but still believe you'd be a great fit, don't hesitate to apply. We never know unless you hit the apply button. Start your journey with us today.