Host/Hostess (Pre-Opening)

InterContinental Hotels Group; Saudi Arabia; On-site; SAR 20,000 - 40,000; Full time

Job summary

Join a prestigious hotel brand that has been a hallmark of luxury since 1946. As a Host/Hostess, you will be the first point of contact for guests, ensuring they feel welcomed and valued. This role requires a positive attitude and exceptional customer service skills in a fast-paced environment. You will manage seating arrangements, assist with reservations, and engage with guests to enhance their dining experience. Be part of a collaborative team that celebrates diversity and promotes a culture of trust and support. Enjoy competitive benefits, training, and the opportunity to grow within a global family.

Benefits

Competitive Salary

Impressive Room Discounts

Full Uniform

Training Opportunities

Qualifications

• High school diploma or equivalent preferred.
• Ability to provide top-notch customer service in a fast-paced environment.

Responsibilities

• Greeting guests and managing waiting lists.
• Providing menus and answering initial questions.
• Engaging with guests to ensure satisfaction.

Skills

Customer Service

Communication Skills

Ability to Work Under Pressure

Teamwork

Education

High School Diploma

Tools

Point-of-Sale System

Job description

About us

InterContinental Hotels & Resorts has delighted luxury travellers since 1946, serving as a meeting place for heads of state, a setting for world-changing speeches, and the impetus for some of the most famous love stories of all time.

The brand has become synonymous with bold exploration, travel, and cultural discovery.The InterContinental The Red Sea Resortexemplifiesthese attributes. Set within one of the world’s most ambitious luxury tourism developments amidst an archipelago of over 90 pristine islands, the hoteloffersguests sweeping views of the oceanand a discreet barefoot luxury immersed in nature experience.

Each of the resort’s 210 sea-facing roomsprovidesimmediate beach access; allowing guests to step out on to the sands of the Red Sea from the terrace. Moreover, the resortfeaturesseven different gastronomic experiences, sprawling pools and recreational facilities, a spa, a health club andcuratedmeetings and events spaces for leisure, business travellers and groups.

With the worldliness that travel brings, every stay will take your imagination to places you’d never expect.

Host/Hostess

Your Day-to-Day:

• Greeting guests as they enter, and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations and answering questions.
• A knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.

Requirements:

• High school diploma or equivalent preferred.
• Ability to provide top-notch customer service in a fast-paced environment.
• A positive attitude and ability to work well under pressure with all restaurant staff.
• Does high-quality work while unsupervised.
• Able to safely lift and easily maneuver trays of food when necessary.
• Able to handle money accurately and operate a point-of-sale system..

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.