HORECA Salesman

Job Summary
Salesman is responsible for conducting the field sales operations. He / She applies sales knowledge and techniques to achieve his sales targets and collection targets. He / She manages customer relationship through outstanding customer service and timely issue resolution.

Job Responsibilities

1. Sales Operations
   Follow the daily route plan to make customer visits.
   Discuss the sales order requirement with customer and take sales order. Make an audit of customer’s stock to identify requirement.
   Provide inputs on competitors promotions, pricing, and sales trends to Horeca Supervisor.
   Implement the sales promotions effectively as per directions.
   Submit the orders to Sales Coordinator and clarify if there are any queries.
   Prepare and share the daily status report to Horeca Supervisor.
   Handle customers professionally and address their queries efficiently.
   Coordinate with logistics team to ensure timely delivery of customer orders.
   Handle customers complaints regarding return goods by gathering required information and submitting it to the logistics team for necessary action.
2. Collections
   Follow-up with customers regularly for achieving the collections targets.
   Raise concerns to the supervisor in case of overdues or collection issues.
   Prepare and share the collection status report.
   Submit cash and checks to cashier along with supporting to ensure accurate accounting of collections.

Key Result Areas (KRAs)

1. Sales targets achievement
2. Collection targets achievement
3. New Customers Acquired
4. Adherence with route plan
5. Quality of customer service

Key Interfaces of the role

• Sales Team
• Supply Chain
• Warehouse Team
• Accounts

• Customers

Key Competencies

• Product & Competitor Knowledge
• Sales Planning & Execution
• Customer Management
• Sales Reporting and Documentation

• Communication Skills
• Teamwork and Collaboration
• Result Orientation

Job Specification

Essential Requirements

• Educational Qualifications: Secondary Education
• Experience: 2 years of experience in sales in FMCG Sector.
• Any Others: Proficiency in written and verbal Arabic and English language. Saudi Citizen