Head Waiter

NEOM STAFFCO; Riyadh; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading company in the hospitality sector seeks a Head Waiter to oversee restaurant operations and ensure excellent guest service. The ideal candidate will have strong leadership skills, experience in luxury dining, and the ability to maintain high hospitality standards while training and mentoring staff.

Qualifications

• Previous experience in a similar role, preferably in a luxury hotel or fine dining restaurant.
• Strong leadership and communication skills.
• Knowledge of food and beverage service standards.

Responsibilities

• Supervise and support the waitstaff to ensure smooth service.
• Greet and assist guests, ensuring a high level of satisfaction.
• Train and mentor new waitstaff to maintain service excellence.

Skills

Leadership

Communication

Food and Beverage Service Standards

Ability to Work Under Pressure

Fluency in English

Job description

Job Summary:

The Head Waiter is responsible for overseeing the restaurant’s daily operations, ensuring excellent guest service, and leading the waitstaff. This role involves coordinating service, assisting guests, and maintaining high hospitality standards in line with Accor Hotels’ policies.

Key Responsibilities:

• Supervise and support the waitstaff to ensure smooth service.
• Greet and assist guests, ensuring a high level of satisfaction.
• Take and relay food and beverage orders accurately.
• Ensure tables are set, clean, and well-presented at all times.
• Train and mentor new waitstaff to maintain service excellence.
• Handle guest complaints professionally and efficiently.
• Work closely with the kitchen and bar teams to ensure timely service.
• Follow health, safety, and hygiene regulations.

Skills

Requirements:

• Previous experience in a similar role, preferably in a luxury hotel or fine dining restaurant.
• Strong leadership and communication skills.
• Knowledge of food and beverage service standards.
• Ability to work under pressure and in a fast-paced environment.
• Fluency in English; Arabic is a plus.