Head of Marketing & Sales - Afternoon Shift

Octa Food; Jeddah, Makkah Al Mukarramah; On-site; SAR 80,000 - 120,000; Full time

Job summary

A leading company in the healthy food subscription sector seeks a Head of Marketing & Sales. This pivotal role involves driving revenue growth through strategic campaigns, managing teams, and enhancing customer satisfaction. Candidates should bring a blend of marketing creativity, financial insight, and exceptional leadership skills to navigate a dynamic market environment.

Benefits

Competitive salary and performance-based bonuses

Opportunities for professional growth and development

Dynamic and supportive work environment

Qualifications

• Proven experience in marketing leadership, preferably in food or e-commerce.
• Strong understanding of social media marketing and e-commerce platforms.
• Exceptional communication, negotiation, and interpersonal skills.

Responsibilities

• Lead marketing team to execute social media campaigns for customer engagement.
• Develop sales strategies to meet monthly financial targets.
• Manage customer service operations for optimal satisfaction.

Skills

Social Media Marketing

Digital Advertising

Sales Management

Customer Relationship Management

Data Analysis

Project Management

Strategic Planning

Leadership

Financial analysis

Education

Bachelor’s degree in marketing or Business Administration

Master’s degree (preferred)

Job description

Job Description: Head of Marketing & Sales during Afternoon shift (from 2-10 PM or 3-11 PM).

About Octa:

Octa is a dynamic and rapidly growing online healthy food subscription company. We are

passionate about providing innovative, nutritious, and delicious meals to our customers through

Our cloud kitchen model and engaging social media presence. We are seeking a highly

motivated and results-driven Head of Marketing & Sales to lead our marketing and sales efforts

and drive our continued growth.

Job Summary:

The Head of Marketing & Sales will be a pivotal leader responsible for driving revenue growth and

enhancing brand visibility through strategic and tactical marketing and sales initiatives. This role

requires a blend of creative marketing expertise, strong sales and Customer Service acumen, a great

grasp of Financials, and exceptional leadership skills. The ideal candidate will be adept at managing

teams, analyzing market trends, and executing campaigns that achieve measurable results.

Responsibilities:

1) Campaign Management & Execution:

• Lead the marketing team in developing and executing comprehensive social media campaigns

to drive customer acquisition and engagement.

• Oversee the creation of compelling social media assets and content that aligns with brand

messaging and campaign objectives.

• Monitor campaign performance and optimize strategies to maximize ROI.

2) Financial Target Achievement:

• Develop and implement sales strategies to achieve monthly financial targets.

• Analyze sales data and market trends to forecast revenue and identify growth opportunities.

• Collaborate with the Finance department to evaluate the feasibility of promotional offers and

discounts.

3) Customer Service & Complaint Management:

• Lead and manage all customer service operations, ensuring exceptional customer satisfaction.

• Develop and implement protocols for handling customer inquiries and complaints efficiently and

effectively.

• Analyze customer feedback to identify areas for improvement and enhance the customer experience.

4) Growth Planning & Seasonal Campaigns:

• Develop and recommend growth plans to expand the company’s market reach and customer base.

• Identify and capitalize on seasonal trends to create and execute targeted campaigns.

• Conduct market research to stay ahead of industry trends and competitor activities.

5) Competitive Analysis & Trend Monitoring:

• Monitor and analyze competitor activities and market trends to identify opportunities and threats.

• Stay abreast of local and global trends in the healthy food and e-commerce industries.

• Use the gathered data to adjust the company strategies.

6) Cross-Functional Collaboration:

• Collaborate with other departments (e.g., Operations, Finance, Nutrition) to ensure seamless execution

of company initiatives.

• Provide strategic input and support to other departments as needed.

• Ensure all departments are aligned with the overall company goals.

Qualifications:

• Bachelor’s degree in marketing, Business Administration, or a related field (Master’s preferred).

• Proven experience in a leadership role within marketing and sales, preferably in the food or e-commerce industry.

• Strong understanding of social media marketing, digital advertising, and e-commerce platforms.

• Excellent analytical and problem-solving skills, with the ability to interpret data and generate actionable

insights.

• Exceptional communication, negotiation, and interpersonal skills.

• Ability to thrive in a fast-paced, dynamic entrepreneurial environment.

• Strong leadership skills with the ability to motivate and manage teams.

• Experience with financial analysis and budget management.

• Understanding of customer service principles

Skills:

• Social Media Marketing (Facebook, Instagram, etc.)

• Digital Advertising (Google Ads, Social Ads)

• Sales Management

• Customer Relationship Management (CRM)

• Data Analysis

• Project Management

• Strategic Planning

• Leadership

• Financial analysis

Working Hours:

• Evening hours from 2-10 PM or 3-11 PM.

Benefits:

• Competitive salary and performance-based bonuses.

• Opportunities for professional growth and development.

• Dynamic and supportive work environment