Head Mixologist

When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means.

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Head Mixologist is responsible for leading the beverage program, crafting innovative cocktails, and delivering exceptional guest experiences. This role involves managing the bar team, ensuring operational efficiency, maintaining high-quality standards, and staying ahead of industry trends.

Qualifications

1. Cocktail Creation and Menu Development:
   • Design and implement creative, seasonal, and signature cocktails that align with the establishment’s concept.
   • Collaborate with chefs to create pairings for food and beverage menus.
   • Continuously update the menu to reflect trends and customer preferences.
2. Bar Operations Management:
   • Oversee daily bar operations, ensuring efficiency and compliance with health and safety standards.
   • Manage inventory, including ordering, receiving, and stock rotation of bar supplies and ingredients.
   • Ensure all equipment is maintained and functioning properly.
3. Team Leadership and Training:
   • Recruit, train, and mentor bar staff to deliver exceptional service and maintain consistency.
   • Foster a positive and collaborative work environment.
   • Conduct regular staff meetings to discuss goals, performance, and updates.
4. Customer Service:
   • Engage with guests to provide a personalized and memorable experience.
   • Address customer inquiries and resolve complaints promptly and professionally.
   • Promote special events, tastings, and promotions to enhance guest engagement.
   • Monitor bar revenue and costs to meet financial targets.
   • Develop pricing strategies and cost-effective methods to maximize profitability.
   • Analyze sales data to identify trends and opportunities for growth.
5. Innovation and Trends:
   • Stay informed about industry trends, new techniques, and emerging ingredients.
   • Experiment with new concepts to maintain a competitive edge.

Qualifications and Skills:

• Proven experience as a mixologist, with at least 2-3 years in a leadership role.
• Extensive knowledge of cocktails, non-alcoholic spirits, wine, and beer.
• Strong creativity and ability to innovate in drink design.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in inventory management and bar operations software.
• Ability to work under pressure in a fast-paced environment.
• Certification in bartending or mixology is preferred.
• May require standing for long periods, lifting heavy objects, and working late hours.
• Fast-paced, customer-focused atmosphere.

This position is ideal for a passionate, innovative, and detail-oriented professional.