HCM Senior Solution Advisor

SAP; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading enterprise software company is seeking an HCM Sr Solution Advisor Specialist in Riyadh. The role involves engaging with customers during the sales cycle, managing solution recommendations, and driving customer adoption. Ideal candidates will have extensive experience with IT organizations, preferably strong expertise in SAP SuccessFactors, and fluency in Arabic. This position offers a collaborative team environment with a strong focus on learning and development.

Benefits

Collaborative team environment

Focus on learning and development

Variety of benefit options

Responsibilities

• Engage with customers early in the sales cycle.
• Support new sales and provide solution expertise.
• Drive customer adoption and assist in deployments.

Skills

Strong presentation skills

Deep knowledge of SuccessFactors portfolio

Fluency in Arabic

Technical acumen with HR processes

Storytelling ability

Education

SAP SuccessFactors certification preferred

10-15 years of relevant experience

Tools

Cloud-based services

SAAS/PAAS/IAAS models

Job description

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choosefrom.

The HCM Sr Solution Advisor Specialist brings well-developed solution and business process knowledge to customers by demonstrating a compelling vision of the future with SAP SuccessFactors / HCM partner solutions. The ideal candidate will have strong presentation skills, deep knowledge of SuccessFactors portfolio, and the ability to engage with stakeholders at all levels. The individual will act as a subject matter expert on SuccessFactors, staying current on product updates, new features, and industry trends.

Account Team Engagement

• Engage with customers early in the sales cycle by matching customer needs and vision to SAP SuccessFactors solutions and qualifying the opportunity against a probability of success.
• Manage the business process discovery to provide a foundation for the solution recommendations and support the business capability mapping, technical discoveries, and the case for change.
• Support new sales and adoption by providing solution-specific expertise and competitive differentiation.
• Provide expertise to the account team and to the development of the account strategy.
• Contribute to creation of overall theme and competitive differentiation (value wedges) and execute dry runs.
• Engage customers through impactful storytelling.
• Provide answers to customer / internal SAP team inquiries concerning solution topics focusing on driving customer success and business outcomes.
• Embrace consistent messaging and employ digital assets in all customer engagements, including recorded demos, presentations, microsites, and other reusable content.

Customer Lifecycle Engagement

• Effectively transition the deal to on-boarding teams / partner / Field Services.
• Drive adoption by continuing to sell the vision and impact of SAP's solutions post-selection.
• Provide expertise through the customers' successful deployments and realization of value, as required.

Experience & Educational Requirements

• 10-15yrs of relevant professional experience with large, IT organizations / multi-national software
• SAP SuccessFactors certification is preferred, with a proven ability to apply product knowledge to customer-specific use cases.
• Expertise in one or more SuccessFactors modules (Employee Central, Time, Payroll, Talent Management)
• Strong technical acumen and understanding of HR processes and workflows.
• Working knowledge of Cloud, Hosted Services, and SAAS (software as a service) / PAAS (platform as a service) / IAAS (Infrastructure as a Service) models, cloud-based commerce / business networks.
• Ability to work collaboratively in a team-oriented environment while being self-motivated to take initiative.
• Ability to engage through storytelling.
• Fluency in Arabic

SAPCSCareers

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.At SAP,you can bring out your best.