Hard Services Sr.Engineer

Osool Integrated Real Estate.; Saudi Arabia; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading real estate company in Saudi Arabia is seeking a Hard Services Engineer to provide technical expertise and manage Hard Services delivery operations. The role requires a minimum of a bachelor’s degree in engineering and at least 3 years of relevant experience. Fluency in English is essential, and Arabic is a plus. This position involves overseeing service delivery, developing specifications, and ensuring compliance with service KPIs.

Qualifications

• Minimum bachelor's degree in engineering, facilities management, property management or similar.
• Graduate with Minimum 3 Years of Experience.
• Fluent in verbal and written English; Arabic desirable.

Responsibilities

• Oversee the Hard Services delivery operations.
• Develop detailed specifications for Hard Services.
• Manage the site execution of the Planned Hard FM Program delivery.

Skills

Knowledge of Hard Services

Budget management

Data analysis

Fluent in English

Fluent in Arabic

Education

Bachelor's degree in engineering

Facilities Management Professional (FMP)

Job description

Role Purpose

The Hard Services Engineer provides technical and regulatory expertise and input to the design, specification, contract development and implementation of all Hard Services, within the FM Property-based Team.

Key Accountabilities

• Possess knowledge of Hard Services objectives and approach set out in the FM Strategy and ability to align service design and delivery with the Strategy approach accordingly
• Develop Hard Services detailed specifications to meet the requirements and methods of the FM Strategy and prevent lack of fit and possible anomalies
• Work closely with the FM Contractor to schedule to delivery of the Hard Services Program on site
• Implement the Hard Services enabling SOPs in the site delivery of Hard Services identifying the required Osool resource and capability needs to manage the Hard Services Program
• Prepare Hard Services design and specifications to optimize budget management and value of services delivered
• Provide input and feedback on FM Contractor performance with respect to Hard Services contractual SLAs and service KPIs to support the validation of the contractor monthly payment reports
• Analyse data and evaluate required future funding to meet forecast future demand on Hard Services
• Contribute to the identification of sustainable and cost saving initiatives, within Hard Services, through value enhancing initiatives to support Hard Services process redesign for continuous improvement to enhance service quality and achieve cost efficiencies
• Manage Hard Services delivery operations by the FM Contractor on site by implementing the relevant SOPs to ensure optimal outcomes in accordance with the Contract
• Manage the site execution of the Planned Hard FM Program delivery by the FM Contractor in line with the relevant SOPs and KPIs
• Oversee the site delivery of the Reactive and Emergency works in accordance with the relevant SOPs ensuring satisfactory outcomes and minimizing impact on service availability
• Identify Hard Services operations risks and record on the FM Risk Register and assessment for analysis and mitigation in accordance with the FM Operations Risk Management SOP
• Utilize the FM Department's Strategic Asset Management Plan (SAMP) in planning and managing relevant Hard Services delivery and updating data and information to support future planning and decision-making.

Requirements

• Minimum bachelor's degree in engineering, facilities management, property management or similar.
• Graduate with Minimum 3 Years of Experience.
• Facilities Management Professional (FMP) or similar desirable.
• Fluent in verbal and written English Arabic desirable