Hajj & Umrah Business Center Supervisor

SPL Group; Makkah Al Mukarramah; On-site; SAR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Hajj & Umrah Business Center Supervisor to lead initiatives and develop strategic partnerships. This role involves overseeing program implementation, ensuring compliance with policies, and managing communication with stakeholders. The ideal candidate will have strong project management skills and experience in vendor management. Join a dynamic team dedicated to enhancing the Hajj & Umrah experience through effective coordination and innovative solutions. If you are passionate about service excellence and have a proven track record in a supervisory role, this opportunity is perfect for you.

Qualifications

• Minimum 4-6 years of experience in a supervisory role.
• Strong project management and vendor management skills.

Responsibilities

• Establish policies for Hajj & Umrah initiatives.
• Supervise department activities and staff training.
• Coordinate with internal and external stakeholders.

Skills

Policies & Processes

MIS Reporting & Analysis

Systems Knowledge

Project Management

Management of Vendors / Alliances

Products / Services & Operations Knowledge

HSSE Awareness and Risk Management

Job description

# Hajj & Umrah Business Center Supervisor

Job Description

Establish a general policy that is adhered to in performing all initiatives related to the Hajj & Umrah Business Centre in cooperation and coordination with the head of the department. Supervise and follow up on initiatives, implement new programs and controls, and oversee their execution until contracts are signed and services commence. Establish strategic partnerships with relevant authorities, including government agencies, Hajj & Umrah service providers, and other stakeholders. Coordinate with internal departments to share initiatives and establish communication channels regarding the department's activities and partnerships. Communicate and coordinate with internal and external bodies involved in Hajj and Umrah activities. Supervise all department-related activities, including training staff, preparing tasks related to department formation, and ongoing follow-up.

Skills

• Policies & Processes
• MIS Reporting & Analysis
• Systems Knowledge
• Project Management
• Management of Vendors / Alliances
• Products / Services & Operations Knowledge
• HSSE Awareness and Risk Management

Job Details

Location: Mecca, Saudi Arabia

Role: Other

Experience: 4-6 years minimum