Guest Service Agent: Create Memorable Guest Experiences

Rotana Jabal Omar Makkah; Makkah Region; On-site; SAR 120,000 - 150,000; Full time

Job summary

A luxury hotel in Saudi Arabia is seeking a Guest Service Agent to deliver exceptional customer service. The ideal candidate should possess a degree in hospitality and have prior experience in a hotel’s Front Office. Responsibilities include checking in and checking out guests, selling rooms, and managing cash transactions. Excellent English communication skills and a proactive attitude are essential. This is an excellent opportunity for professionals eager to advance their careers in hospitality.

Qualifications

• Degree in hospitality with experience in the Front Office Department.
• Fluent in English and knowledge of an additional language.
• Customer-driven and proactive personality.

Responsibilities

• Provide professional and customer-focused service to guests.
• Check in and check out guests according to standards.
• Sell rooms and manage cash inventory.

Skills

Excellent written and verbal English communication

Interpersonal skills

Problem-solving abilities

Computer literate

Knowledge of Opera

Education

Degree in hospitality

Job description

A luxury hotel in Saudi Arabia is seeking a Guest Service Agent to deliver exceptional customer service. The ideal candidate should possess a degree in hospitality and have prior experience in a hotel’s Front Office. Responsibilities include checking in and checking out guests, selling rooms, and managing cash transactions. Excellent English communication skills and a proactive attitude are essential. This is an excellent opportunity for professionals eager to advance their careers in hospitality.