GUEST RELATIONS AGENT (MALE/FEMALE)

AJC; Saudi Arabia; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading hotel company in Saudi Arabia is seeking a personable Guest Relations Agent to enhance guest satisfaction. The role involves greeting guests, addressing their needs, and providing information to ensure a welcoming experience. Candidates should have prior experience in guest service in luxury settings, strong communication skills, and a guest-focused mindset.

Qualifications

• Previous experience in guest service or front office in a luxury hotel.
• Exceptional communication and interpersonal skills.
• Presentable, well-spoken, and guest-centric attitude.

Responsibilities

• Greet and assist guests upon arrival and throughout their stay.
• Address guest concerns and special requests promptly.
• Coordinate with relevant departments for personalized service.
• Provide hotel and local area information.
• Handle VIP arrivals, amenities, and feedback.

Skills

Communication

Interpersonal skills

Guest-centric attitude

Education

Experience in guest service or front office

Job description

We are hiring a personable and professional Guest Relations Agent to create a welcoming atmosphere and ensure guest satisfaction.

Key Responsibilities:


Greet and assist guests upon arrival and throughout their stay
Address guest concerns and special requests promptly
Coordinate with relevant departments for personalized service
Provide hotel and local area information
Handle VIP arrivals, amenities, and feedback

Requirements:

Previous experience in guest service or front office in a luxury hotel
Exceptional communication and interpersonal skills
Presentable, well-spoken, and guest-centric attitude

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Helpdesk
• Customer Service
• Telecalling

Keywords

• GUEST RELATIONS AGENT (MALE/FEMALE)

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at [e-mail]

People Looking for Agent Jobs also searched