Guest Management Supervisor

Talent Blueprint FZ LLC; Jeddah; On-site; SAR 40,000 - 80,000; Full time

Job summary

An established industry player is on the lookout for a Guest Management Supervisor to enhance guest experiences in a vibrant hospitality setting. This role involves leading a dedicated team to ensure exceptional service delivery and smooth operations during events. The ideal candidate will bring a wealth of experience in hospitality management, showcasing strong leadership qualities and excellent communication skills. If you're passionate about creating memorable guest experiences and thrive in dynamic environments, this opportunity is perfect for you.

Qualifications

• 5+ years of experience in guest management.
• Strong leadership and team management skills.

Responsibilities

• Lead and manage the guest management team to deliver outstanding service.
• Coordinate with event organizers to ensure seamless guest experiences.

Skills

Leadership

Event Management

Communication

Interpersonal Skills

Problem Solving

Education

Bachelor's degree in Hospitality Management

Job description

Location: Jeddah

Dates: April 8 - May 10

We are seeking an experienced Guest Management Supervisor to oversee and lead all guest management activities. The ideal candidate will have a strong background in hospitality and event management, with a keen focus on delivering exceptional guest experiences. You will be responsible for managing guest services teams, coordinating with event organizers, and ensuring that all guest-related operations run smoothly and efficiently.

Key Responsibilities:

• Lead and manage the guest management team to deliver outstanding service.
• Develop and implement guest service policies and procedures.
• Coordinate with event organizers to ensure seamless guest experiences.
• Manage VIP guest services, including logistics and special requirements.
• Handle guest complaints and feedback to ensure satisfaction.
• Oversee budget and resource allocation for guest management operations.

Qualifications:

• Bachelor’s degree in Hospitality Management or related field.
• Minimum of 5 years of experience in guest management.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and manage multiple events simultaneously.