Guest Experience & Sales Executive

Delta Hotels and Resorts®; Jeddah; On-site; SAR 89,000 - 134,000; Full time

Job summary

Delta Hotels by Marriott in Jeddah is seeking a Sales & Marketing professional to support guest services and drive revenue through up-selling, while maintaining guest loyalty. You will contact appropriate departments, handle reservations and requests by phone, fax, or mail, and use Marriott systems to enter Rewards data.

The role emphasizes professional communication, confidentiality, and teamwork, with a strong focus on guest satisfaction and brand standards.

Qualifications

• High school diploma or GED equivalent.
• At least 2 years of related work experience.
• No supervisory experience required.
• License or Certification: None

Responsibilities

• Resolve guest inquiries and problems by coordinating with sales and other departments.
• Apply sales techniques to maximize revenue and guest loyalty, including up-selling.
• Process reservations, changes, and cancellations by phone, fax, or mail.
• Enter Marriott Rewards information into the appropriate systems.

Skills

Guest service

Upselling

Sales techniques

Education

High school diploma/GED

Job description

Delta Hotels by Marriott in Jeddah is seeking a Sales & Marketing professional to support guest services and drive revenue through up-selling, while maintaining guest loyalty. You will contact appropriate departments, handle reservations and requests by phone, fax, or mail, and use Marriott systems to enter Rewards data.

The role emphasizes professional communication, confidentiality, and teamwork, with a strong focus on guest satisfaction and brand standards.