Groups and Events Coordinator

Hilton; Medina; On-site; SAR 30,000 - 60,000; Full time

Job summary

An established industry player seeks a Groups and Events Coordinator to manage client events and ensure exceptional service delivery. This role involves liaising with various departments, drafting contracts, and coordinating event logistics to create memorable experiences for guests. Ideal candidates will possess strong organizational and problem-solving skills, along with a degree in Management or Hospitality. Join a dynamic team committed to excellence and be part of a global brand known for its hospitality and service. If you thrive in a fast-paced environment and enjoy working with people, this opportunity is perfect for you.

Qualifications

• Degree or MBA in Management, Hospitality, or Marketing.
• Previous experience in sales, groups, and events within hospitality.

Responsibilities

• Oversee the entire process of events from initial contact to conclusion.
• Negotiate budgets and draft contracts for groups and events.

Skills

Analytical Skills

Problem-solving Skills

Organizational Skills

Planning Skills

Proficiency in Excel

Proficiency in PowerPoint

Proficiency in Word

Education

Degree in Management

MBA in Hospitality

MBA in Marketing

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

A Groups and Events Coordinator is responsible for managing incoming groups and events at the hotel, acting as a liaison between the customer and the hotel's commercial and operational departments. The role involves being the primary contact for clients upon their arrival, working collaboratively with the hotel team to meet established goals.

What will I be doing?

As a Groups and Events Coordinator, you will oversee the entire process of events at the hotel, from initial contact with the client to the signing of contracts, and through to the conclusion of the event. Your responsibilities include:

• Receiving and updating information on groups and events
• Drafting contracts for groups and events
• Entering rooming lists, updating payment instructions, and recording relevant information in the system
• Negotiating budgets with clients
• Creating detailed work orders for events in the system
• Conducting briefings with clients regarding event details (attendance, categories, pricing, payment methods, contact information, special notes, etc.)
• Preparing monthly reports and closing group information
• Collaborating closely with Account Managers, Sales Coordinators, Reservations, Front Desk, Event Departments, Hilton Meetings, and Kitchen teams
• Engaging directly with guests or clients during their stay
• Participating in special activities such as cocktail receptions and welcome tours
• Ensuring prompt and efficient response to all client requests

What are we looking for?

A Groups and Events Coordinator at Hilton represents our brand and values, working on behalf of our guests and team members. To succeed in this role, candidates should possess:

• Degree or MBA in Management, Hospitality, or Marketing
• Previous experience in sales, groups, and events, preferably within hospitality
• Strong ability to analyze and manage multiple tasks simultaneously
• Problem-solving skills to address issues swiftly and effectively
• Excellent organizational and planning skills
• Proficiency in computer applications such as Excel, PowerPoint, and Word
• A proactive attitude to meet deadlines and achieve objectives

What will it be like to work for Hilton?

Hilton is a leading global hospitality company, offering a range of accommodations from luxury hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has provided exceptional service, amenities, and value to travelers worldwide. Our mission is to "fill the earth with the light and warmth of hospitality," and our team members are central to creating memorable experiences every day.

Work Location: DoubleTree by Hilton Madinah Gate

Schedule: Full-time

Brand: DoubleTree by Hilton

Job Type: Sales