Groups and Events Coordinator

Hilton Worldwide, Inc.; Medina; On-site; SAR 30,000 - 60,000; Full time

Job summary

Join a leading global hospitality provider as a Groups and Events Coordinator. This exciting role involves managing group bookings and events, acting as a key liaison between clients and operational teams. You will ensure seamless coordination from initial contact to event conclusion, maintaining up-to-date records and drafting contracts. With a focus on exceptional service, you'll engage directly with clients, negotiate budgets, and prepare detailed reports. Be part of a company that values its team members and strives for excellence in hospitality, creating memorable experiences every day.

Qualifications

• Degree or MBA in Management, Hospitality, or Marketing required.
• Previous experience in sales, groups, and events preferred.

Responsibilities

• Manage group and event bookings, ensuring all goals are met efficiently.
• Negotiate budgets and create detailed work orders for events.

Skills

Multitasking

Problem-Solving

Organizational Skills

Planning Abilities

Client Engagement

Education

Degree in Management

MBA in Hospitality

Degree in Marketing

Tools

MS Office

Job description

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Job Description - Groups and Events Coordinator (HOT0BJSC)

The Groups and Events Coordinator is responsible for managing group and event bookings at the hotel, acting as a liaison between clients and the hotel's commercial and operational teams. This role involves coordinating with clients from initial contact through to the conclusion of events, ensuring all goals are met efficiently.

Work Location

DoubleTree by Hilton Madinah Gate Madinah Station, located at Al Hadra District, Madinah Railway Station.

Key Responsibilities

• Receive and manage groups and events, maintaining up-to-date records
• Draft and finalize contracts for groups and events
• Input Rooming Lists, update payment instructions, and record relevant group information in the system
• Negotiate budgets with clients
• Create detailed work orders for events in the system
• Conduct briefings with groups covering all relevant details (capacity, category, pricing, payment methods, contacts, special notes)
• Prepare monthly reports and closeout documentation for groups
• Collaborate with Account Managers, Sales Coordinators, Reservations, Front Desk, Event Departments, Hilton Meetings, and Kitchen teams
• Engage directly with guests or clients during events
• Participate in special activities such as cocktail receptions and welcome tours
• Ensure prompt and efficient response to all client requests

Qualifications

• Degree or MBA in Management, Hospitality, or Marketing
• Previous experience in sales, groups, and events, preferably in hospitality
• Strong multitasking and problem-solving skills
• Excellent organizational and planning abilities
• Proficiency in MS Office (Excel, PowerPoint, Word)
• Proactive with a focus on meeting deadlines and objectives

Why Work for Hilton?

Hilton is a leading global hospitality provider, offering a range of accommodations from luxury hotels and resorts to extended-stay and mid-priced hotels. For nearly a century, Hilton has been committed to providing outstanding service, amenities, and value to travelers worldwide. Our vision, “to fill the earth with the light and warmth of hospitality,” guides us in creating memorable experiences every day. Join our team and be part of a company that values its Team Members and strives for excellence in hospitality.