Government Sales Manager

Four Seasons Hotels and Resorts; Saudi Arabia; On-site; SAR 120,000 - 180,000; Full time

Job summary

Join a prestigious luxury hotel as a Sales Manager for the Government Segment, where you'll drive revenue growth and enhance client relationships. This role requires strategic planning, strong negotiation skills, and the ability to manage key accounts effectively within the government and royal affairs market.

Qualifications

• Experience in sales within the hospitality sector is preferred.
• Strong analytical skills to create and analyze reports.
• Ability to work flexible hours as needed.

Responsibilities

• Develop and maintain relationships with key government clients.
• Manage sales activities related to the Government segment.
• Supervise and mentor the Sales Coordinator.

Skills

Relationship Management

Sales Negotiation

Strategic Planning

Customer Service

Education

Bachelor’s Degree in Business or Related Field

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who strive to improve, push ourselves to new heights, and treat each other with respect. Our team members worldwide create memorable experiences for our guests, residents, and partners through a commitment to luxury and genuine care. We believe that providing a world-class employee experience and fostering a strong company culture are key to delivering exceptional guest service.

At Four Seasons, we value recognizing familiar faces, welcoming new ones, and treating everyone with kindness. Whether you work, stay, live, or discover with us, our purpose is to create lasting impressions by connecting deeply with people and the world around us.

About the location:

Located in the heart of Saudi Arabia’s vibrant capital, the Four Seasons Hotel Riyadh is an architectural icon towering over the city in the Kingdom Tower. The redesigned interiors showcase authentic Saudi heritage and craftsmanship, while our dedicated team provides personalized service and hospitality to ensure a bespoke experience.

Purpose

The Sales Manager for the Government Segment will manage and drive revenue growth within the government and royal affairs markets. Responsibilities include overseeing sales activities, strengthening client relationships, and ensuring seamless execution of all sales operations.

Main Tasks and Responsibilities

• Develop and maintain strong relationships with government and royal clients, serving as the main contact for key accounts.
• Manage all sales activities related to the Government & Royal Affairs segment, including inquiries, negotiations, proposals, and closing deals.
• Coordinate with internal departments to ensure flawless execution of bookings, VIP visits, and events.
• Supervise and mentor the Sales Coordinator, ensuring timely completion of tasks.
• Create and analyze sales reports and forecasts to support strategic planning.
• Represent the hotel at sales meetings, trade shows, and networking events.
• Maintain organized client files and ensure compliance with documentation standards.
• Follow up on amenities, upgrades, and special requests to ensure client satisfaction.
• Work with the Director of Sales on marketing strategies and campaigns for the segment.
• Be flexible with work hours to meet business and client needs.
• Ensure high service standards and guest satisfaction throughout the sales process.
• Stay informed about hotel promotions and events relevant to the government market.
• Handle purchase orders, office supplies, and collateral as per company procedures.
• Maintain a clean and professional office environment.
• Respond effectively to emergency or safety situations.

Confidentiality

• During employment, you will have access to confidential information regarding the company, guests, and employees. It is essential to keep all such information confidential and not disclose it outside the company, unless authorized. Refer to the Employee Handbook for full policies.