Government Sales Manager

Four Seasons Hotel and Resorts Gruppe; Riyadh; On-site; SAR 50,000 - 80,000; Full time

Job summary

A leading hotel in Riyadh seeks a Sales Manager to enhance revenue within the government market segment. You will be responsible for managing client relationships, executing sales strategies, and coordinating with various departments to ensure high service standards and client satisfaction. This role requires strong sales skills and the ability to adapt to client needs in a dynamic environment.

Qualifications

• Experience in managing sales activities, particularly for government clients.
• Strong communication and interpersonal skills.
• Ability to analyze sales reports and forecasts.

Responsibilities

• Develop and maintain relationships with government clients.
• Manage sales activities including inquiries and closing deals.
• Coordinate with internal departments for event execution.

Skills

Sales Coordination

Client Relationship Management

Negotiation

Event Management

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who strive to improve, push ourselves to new heights, and treat each other as we wish to be treated. Our team members worldwide create exceptional experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe that the best way to enable our people to deliver these experiences is through a world-class employee experience and company culture.

At Four Seasons, we value recognizing familiar faces, welcoming new ones, and treating everyone with respect. Whether you work, stay, live, or discover with us, our purpose is to create lasting impressions. We believe life is richer when we connect genuinely with people and the world around us.

About the location:

Located in the heart of Saudi Arabia’s vibrant capital, the Four Seasons Hotel Riyadh is an architectural icon soaring over the city in the Kingdom Tower. Redesigned interiors showcase authentic Saudi heritage and craftsmanship, while our team provides a bespoke experience through personalized service and hospitality.

Purpose

As a Sales Manager focusing on the Government Segment, you will manage and drive revenue growth within the government and royal affairs market segments. Your responsibilities include sales coordination, strengthening client relationships, and ensuring seamless execution of sales activities.

Main Tasks and Responsibilities

• Develop and maintain strong relationships with government and royal clients, serving as the main contact for key accounts.
• Manage all sales activities related to the Government & Royal Affairs segment, including inquiries, negotiations, proposals, and closing deals.
• Coordinate with internal departments (catering, reservations, front office) to ensure flawless execution of bookings, VIP visits, and events.
• Supervise and mentor the Sales Coordinator, ensuring timely completion of tasks.
• Create and analyze sales reports and forecasts to support planning and revenue targets.
• Attend sales meetings, trade shows, and networking events to promote the hotel’s government and royal business.
• Maintain organized client files, ensuring compliance with documentation standards.
• Follow up on amenities, reservations, and special requests to ensure client satisfaction.
• Work with the Director of Sales to develop marketing strategies and campaigns for the segment.
• Demonstrate flexibility in work hours to meet business and client needs.
• Ensure high service standards and guest satisfaction throughout the sales process.
• Stay informed about hotel promotions, services, and events relevant to the government market.
• Handle purchase orders, supplies, and collateral according to company procedures.
• Maintain a clean and professional office environment.
• Respond promptly to emergency or safety situations.

Confidentiality

• While working for the company, you will have access to confidential information regarding the company, guests, and employees. It is vital that this information remains confidential and is not disclosed outside the company, unless authorized. Please refer to the Employee Handbook for full policy details.