GenO Tech Cloud Adoption Manager

Oracle; Riyadh; On-site; USD 30,000 - 50,000; Full time

Job summary

Join Oracle as a Cloud Adoption Manager to help clients unlock the full potential of Oracle Cloud solutions. In this role, you will monitor adoption plans, ensure customer success, and aid in their digital transformation efforts while gaining invaluable experience in a respected tech company.

Benefits

Significant investment in professional development

Engagement with a variety of customers

Flexible work-life balance

Inclusive multicultural community

Competitive pay and excellent benefits

Qualifications

• 0-2 years working experience required.
• Degree in relevant fields like IT or Project Management.
• Customer-facing work experience is a plus.

Responsibilities

• Monitor and review Customer Adoption Plan.
• Supervise and predict consumption fluctuations.
• Assist in preparations for Go Live Assurance.

Skills

Problem Solving

Organizational Skills

Data Processing

Relationship Building

Innovation

Education

BA / BS degree

Tools

Microsoft Excel

Microsoft Project

Job description

Come and join us! Are you passionate about changing lives through technology? We’re not interested in what university you went to, or even what you studied. Instead, we want to get to know the real you—that way you’re free to use every part of what makes you outstanding to learn, grow, and succeed. In return, we’ll help you find your calling and kick-start an extraordinary career.

Generation Oracle (GenO) is Oracle’s brand-new career development initiative, passionate about identifying and advancing early-in-career and return-ship talent through a tailored Sales, Solution Engineering and Consulting programme. GenO delivers learning, continuous development and clear, accessible career paths whilst offering the opportunity to influence and help steer our business into the future.

Join us as a Cloud Adoption Manager (CAM)

Become the advisor our customers trust & be a catalyst for their success! As part of the Technology Solution Engineering Team, you will work directly with our customers by helping them unlock the full potential of the Oracle Cloud and realise the maximum value of their Oracle Cloud solutions.

Create the future with us

The Generation Oracle Program provides the opportunity to learn and grow your skills as a CAM fast; rapidly building your knowledge and learning to help your customers improve their business performance in operations, profitability, management, structure, marketing and strategy all through cloud technology.

Join our diverse and international team and experience the true start of your career. Learn Oracle’s cloud solutions and come to understand the incredible impact you can have as a CAM and appreciate the responsibility of knowing that you have a direct effect on your clients, their employees, and their customers.

Oracle’s Technology Solution Engineering is growing; our CAM team is on the front line of the customers digital transformation journey accelerating usage growth of Oracle Cloud (IaaS and PaaS) services while also creating a robust customer experience across the entire cloud adoption lifecycle. We are looking for 0-2 years working experience with strong passion to the team, working in a professional and competent manner. Your role will initially be to support experienced Cloud Adoption Managers to coordinate and deliver our services within the defined projects timelines. Training will be provided on industry leading Project Management approaches, techniques and methodologies alongside on the job mentoring and feedback to allow your skills to thrive. This is an excellent opportunity to join a company that values diversity, allowing you to work with constantly evolving technologies, where you will be constantly encouraged to step outside of your comfort zone and strive to become your best. You will have the opportunity to work with many of the world's largest organisations that use Oracle technology, and be part of a hard-working, business-focused team working onsite with a variety of client organisations.

What you’ll bring

• BA / BS degree (or higher) in any relevant field
• Relevant modules in your degree and / or working experience :
• Project Management, Business or Information Technology
• Microsoft Excel and / or Project skills
• Work experience in a customer facing role is a plus.
• Strong ability to solve problems and process data.
• Strong organizational and relationship building skills.
• Thrive on innovation and ability to think outside the box.
• 0-2 years working experience, creativity, and passion to join the team, working in a professional and competent manner.

What we’ll give you

• Significant investment in your professional development via training, mentoring and a social network of resources and leaders with a point of view inside Oracle.
• The opportunity to engage with a variety of customers in multiple areas.
• Fun and flexible work for the ideal work-life balance.
• An inspiring, inclusive, and multicultural community that values new perspectives.
• Competitive pay and excellent benefits that will help you do your best work.

What you’ll do

A Cloud Adoption Manager would typically do :

• Continuous monitoring and reviewing the Adoption Plan with the customers to guarantee the progress according to their expectations, facilitating the value realization
• Supervise and predict consumption fluctuations, define and implement corrective actions
• Pro-actively monitor burn rates and provide consumption forecast
• Assess churn risk (customer or service) and formulate mitigation plan
• Detect and flag potential new workloads (to ACEs – Account Cloud Engineers) or new implementation opportunities
• Drive Go Live Assurance to guarantee success in this Critical Milestone event for the customer
• Provide “Longer Term” customer assistance on environment already in Production through Operations Monitoring and Optimization Advisory
• Share and / or recommend customer / industry specific standard methodologies & content in your role you would be initially working with experienced CAMs on :
• Preparing and reviewing the Cloud adoption Pan internally
• Provide input on predicted consumption fluctuations
• Assist in preparations for Go Live Assurance