General Manager VOCO Jeddah Corniche

InterContinental Hotels Group; Jeddah; On-site; SAR 120,000 - 180,000; Full time

Job summary

A leading hotel group seeks a General Manager to oversee operations in Jeddah. The role involves maximizing revenue, enhancing guest experiences, and developing team members. Ideal candidates will have a degree in Hotel Administration and extensive management experience, thriving in a vibrant hospitality environment.

Qualifications

• Five to ten years of prior hotel management experience.
• Fluent in English.

Responsibilities

• Manage day-to-day operations and maximize sales and revenue.
• Develop team engagement programs and succession planning.
• Ensure compliance with brand standards and guest satisfaction.

Skills

Leadership

Financial Analysis

Guest Relations

Team Development

Education

Bachelor’s degree in Hotel Administration or Business Administration

Job description

As General Manager, you will manage the day-to-day leadership and direction of the hotel, maximising sales and revenue and driving financial returns. You’ll take ownership of the development of your people, execute on brand standards, and build awareness of the hotel and brand within the local area.

Key Accountabilities

People

• Develop programmes and initiatives to increase team engagement that are aligned with the hotel’s service philosophy.
• Develop, implement, and monitor team member succession planning to ensure future bench strength.
• Establish performance and development goals for team members and provide mentoring, coaching, and regular feedback to enhance performance.
• Oversee HR-related actions in accordance with company rules and policies.

Guest Experience

• Demonstrate brand citizenship by maintaining compliance with all required brand and service standards.
• Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations.
• Speak to guests – ask for their feedback and build relationships.
• Prepare annual capital, cash flow, and sales and marketing plans to accurately forecast budgets.
• Analyse financials to drive revenues, future profitability, and maximum return on investment.
• Use distribution channels and technology platforms to drive revenue and maximise market share.
• Lead capital plans and asset management initiatives, including working with owners to maintain or improve the property’s market leadership position.

Responsible Business

• Ensure a safe and secure environment for guests, colleagues, and hotel assets.
• Act as a public relations representative to raise awareness of the hotel and brand in the local community.
• Drive team member involvement in community organisations, activities, and businesses.
• Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint.
• Perform other duties as assigned. May also serve as manager on duty.

Key Skills & Experiences

• Bachelor’s degree or higher education qualification/equivalent in Hotel Administration, Business Administration.
• Five to ten years of prior hotel management experience, or an equivalent combination of education and experience.
• Experience required may vary based on the size and complexity of the operation.
• Must speak fluent English.

Who we are

Join voco hotels, where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.