General Manager, AI Agents

Lucidya; Riyadh; On-site; SAR 300,000 - 400,000; Full time

Job summary

A leading AI solutions company in Riyadh is seeking a General Manager to lead their AI Agents Business Unit. This role involves full P&L ownership and managing product, engineering, customer engagement, and team leadership. The ideal candidate will have over 10 years of leadership experience in technology or SaaS, with a strong commercial mindset. This position plays a pivotal role in driving the growth of the AI business with direct reporting to the CEO.

Qualifications

• 10+ years of experience in technology, SaaS, or enterprise software.
• Ability to discuss AI capabilities with C-level clients.
• Experience in AI/automation/digital transformation projects.

Responsibilities

• Define and execute strategy for AI Agents business.
• Oversee implementation of AI agents for customers.
• Manage a multi-disciplinary team and develop talent.

Skills

Leadership experience in technology

Strong communication

Commercial mindset

Customer-facing credibility

Operational discipline

Job description

Overview

Lucidya is creating a new AI Agents Business Unit. The General Manager will be responsible for leading this BU with full P&L ownership, reporting directly to the CEO. This role is multi-disciplinary: overseeing product, engineering, solutions consulting, delivery, and go-to-market.

The General Manager is expected to turn AI Agents into a major revenue stream for Lucidya, starting with design partners and moving to scaled productization.

Key Responsibilities

• Strategy & P&L: Define and execute the strategy of deploying the AI Agent business to achieve the profit margins while managing the costs efficiently while fully owning the P&L of the business unit.
• Product & Engineering: Define roadmap, ensure quality of agent platform, coordinate closely with engineering and manage dependencies and collaboration between the 2 teams.
• Market Engagement: Lead discussions with early customers/design partners, build success stories, define use cases.
• Delivery & Support: Oversee implementation of AI agents for customers; ensure time-to-value and service quality to position Lucidya as a market leader in the AI Agents business.
• Go-to-Market: Work with sales, business development & marketing to package, price, and promote AI Agent offerings; build pipeline.
• Team Leadership: Manage a small multi-disciplinary team across functions; hire and develop talent.

Requirements

• Proven leadership experience (10+ years) in technology, SaaS, or enterprise software.
• Commercial mindset: understands revenue, costs, margins; can make trade-offs.
• Strong communication: can present to boards, customers, and internal teams).
• Customer-facing credibility: able to discuss AI capabilities and limitations with C-level clients.
• Operational discipline: sets goals, reviews performance, ensures follow-through.

Nice-to-Haves

• Ex-founder
• Experience in AI/automation/digital transformation projects.
• Background in Customer Experience (CX), Telecom, Banking, or Government sectors.
• Prior role as GM / Business Unit Head / Country Manager / VP in a SaaS or tech company.
• Knowledge of data privacy regulations in KSA (PDPL) and enterprise procurement.
• Connections with regional enterprises, government entities, and system integrators.
• Track record in Saudi/GCC markets, ideally with experience selling to enterprises or government.
• Opportunity to build and lead a new business line
• Direct reporting to CEO, with full ownership and autonomy.
• Be part of Lucidya’s journey toward IPO driving the next wave of growth.