General Manager

Rackspace; Riyadh; On-site; SAR 400,000 - 600,000; Full time

Job summary

Rackspace is seeking a General Manager for Saudi Arabia to provide strategic and operational leadership. The role encompasses brand positioning, business development, and stakeholder engagement in alignment with the Kingdom's Vision 2030. The ideal candidate will possess substantial regional connections and extensive experience in the technology sector.

Qualifications

• 12-15 years in business leadership, preferably in technology or professional services.
• Minimum of 10 years in people leadership.
• Experience in Cloud transformation and Infrastructure.

Responsibilities

• Define and execute strategy for Saudi Arabia aligned with international objectives.
• Build brand presence through marketing and business development initiatives.
• Lead cross-functional teams and oversee country operations.

Skills

Strategic agility

Commercial acumen

Exceptional communication

Growth mindset

Education

Bachelor's degree in business

MBA

Job description

This role is responsible for providing the strategic and operational leadership for Rackspace in Saudi Arabia. The General Manager will be responsible for growing Rackspace’s presence and reputation in the Kingdom by driving business development, brand positioning, market strategy, and the delivery of exceptional services across public and private sector customers.

We are seeking a candidate with deep regional knowledge, strong commercial acumen, and an established network across Saudi Arabia’s government ministries, private sector organisations, and state driven initiatives.

Key Responsibilities

• Define and execute Rackspace’s strategy for Saudi Arabia in alignment with overall international objectives.
• Build brand presence and grow market share through strategic marketing and business development initiatives.
• Develop and own relationships with high-level stakeholders including government entities, state led projects, and major corporate customers.
• Lead and manage cross-functional teams, ensuring alignment with strategic goals.
• Oversee country operations, including budget, sales quota, P&L, compliance, and workforce planning.
• Direct customer engagement strategies, including pre-sales, delivery, and long-term relationship management.
• Promote a high-performance culture, ensuring talent development, succession planning, and employee engagement.
• Ensure regulatory compliance and effective stakeholder communications with government authorities and external partners.
• Government & Ecosystem Engagement: Serve as a senior representative in fostering strategic relationships with government ministries, regulatory authorities, and national programs supporting the Kingdom’s Vision 2030 agenda.

Core Competencies

• Strategic agility with the ability to align departmental goals to national and regional business opportunities.
• Demonstrated ability to build commercial value and customer retention through innovative service offerings.
• A strong drive for results, with experience in delivering performance against business plans.
• Exceptional communication skills, including the ability to engage at executive and ministerial levels.
• A growth mindset and passion for developing diverse and high-performing teams.
• ·Experience navigating complex relationships in both the public and private sectors, including work on royal family-led projects.

Qualifications & Experience

• Bachelor's degree in business, marketing, or related field; MBA strongly preferred.
• 12–15 years of progressive experience in business leadership, preferably in technology or professional services.
• Minimum of 10 years of experience in people leadership.
• Experience in Cloud transformation, Infrastructure, Services, AI, ML and Data
• Proven experience leading operations in Saudi Arabia or the wider Gulf region.
• Fluency in Arabic and English.
• Well-connected in the region with a history of influencing and delivering major strategic outcomes.