Job Description
Take the Helm as Our General Manager to Lead our Hotel
As the General Manager, you’ll lead with vision and energy, driving excellence and innovation across every aspect of the hotel. Your dynamic leadership will set new benchmarks in service and standards while providing Treasured Time for our guests, colleagues, and owners.
Why This Role Rocks
- Creating and Establishing the Property: You’re the visionary leader who defines target markets, crafts business strategies, and brings the hotel’s business plan to life, both on the hotel and company level. Your strategies turn vision into reality, positioning the property as a market leader.
- Designing Winning Strategies: Your sales, pricing, distribution, and yield strategies are effective and innovative, driving profitability and setting industry standards.
- Operational Mastery: You’re involved in daily operations, ensuring the hotel runs smoothly with attention to detail.
- Setting Systems and Controls: You implement systems that guarantee seamless operations and consistency across departments.
- Developing Key Managerial Positions: You mentor and develop managerial talent, managing recruitment, labour turnover, and colleague growth within budget.
- Fostering Relations: You build positive relationships with guests, staff, owners, and asset managers, creating an inclusive environment.
- Proactive Selling and Marketing: You actively promote the hotel’s offerings to ensure visibility and attractiveness to potential guests.
- Building Partnerships: You develop collaborative relationships with owners and asset managers to align goals.
What’s In It For You
- Career Growth: Opportunities for advancement within Rotana Hotels, known for expansion and leadership development.
- Company Culture: A positive work environment rooted in values of relationships, innovation, friendliness, and ethics.
- Dynamic Work Environment: Experience in a fast-paced, multicultural setting across over 15 countries.
- Leadership Impact: Make a tangible difference in hotel success and guest satisfaction.
- Personal Fulfilment: Create memorable guest experiences and foster a positive workplace culture.
Skills, Education, Qualifications & Experiences
- Proven Leadership Experience: Successful management of hotel operations and team leadership.
- Strategic Thinker: Ability to develop and implement sales, pricing, and distribution strategies.
- Operational Expertise: Hands-on experience ensuring smooth departmental operations.
- People Development Skills: Ability to mentor and develop managerial talent.
- Excellent Communicator: Skilled in relationship building with staff, guests, owners, and asset managers.
- Proactive Approach: Initiative in selling, marketing, and promoting hotel activities.
- Financial Acumen: Understanding of financial management to enhance profitability and control costs.
Competencies
Ideally, you are a dynamic and entrepreneurial manager who energizes operations with confidence and style, possessing the following competencies:
- Growing the Business
- Leading People
- Managing Diversity
- Developing Talent
- Customer Focus
- Leading Operations
- Building Relationships
- Drive for Results