The General Manager will be responsible for overseeing and optimizing daily operations and driving success and growth to the company. He shall ensure that everything runs smoothly and efficiently in alignment with overall business goals, financial and strategic objectives.
Key responsibilities:
- Leadership and Management: Building, leading and managing a high-performing team by fostering a positive work culture, investing in employee training and development, and providing clear directions towards company’s overall objectives.
- Strategic Planning: Developing and executing strategies to drive growth, achieve business goals, increase profitability, and improve operational efficiency. This includes identifying opportunities and creating plans for market entry or development.
- Budgeting and Financial Management: Monitoring financial performance, creating budgets, ensuring cost control, and optimizing resource allocation to meet financial targets and KPIs.
- Operations Management: Streamlining and optimizing daily operations to increase efficiency, reduce costs, overseeing productivity, customer service, and logistics.
- Business Growth and Development: Identifying and pursuing new business opportunities, such as partnerships, or new markets, to help the business grow and stay competitive.
- Customer Relationship Management: Building strong relationships with clients, ensuring their needs are met, providing excellent service to foster customer loyalty and long-term retention.
- Reporting and Analysis: Monitoring business performance and preparing regular reports for key stakeholders, identifying areas of improvement, and making data-driven decisions.
- Compliance and Risk Management: Ensuring that the company adheres to all relevant laws, regulations, and industry standards, and mitigating potential risks to the business.
- Marketing and Sales Oversight: Collaborating with marketing and sales teams to develop strategies that drive brand awareness, customer acquisition, and revenue growth.
The Business Development Manager (BDM) will focus on driving business growth and expanding the company's reach, maximizing revenue by identifying and creating new business opportunities.
He shall foster strong relationships with clients, partners, and stakeholders. His role involves analyzing market trends, understanding customer needs, and collaborating with internal teams to develop and execute strategies that align with the company’s goals. The BDM is key in ensuring long-term business success.
Key responsibilities:
- Identifying New Business Opportunities: Researching and identifying new markets, clients, and business opportunities that align with the company’s goals for growth and expansion.
- Building and Nurturing Relationships: Establishing strong relationships with potential clients, partners, stakeholders, and key decision-makers to generate leads and create long-term partnerships.
- Increasing Revenue: Developing strategies and initiatives aimed at boosting sales, increasing revenue streams, and expanding the company’s client base.
- Market Research and Analysis: Analyzing market trends, competitor activities, and customer needs to identify opportunities and areas for improvement or innovation.
- Negotiating and Closing Deals: Leading the negotiation process and working with internal teams to secure new contracts, partnerships, and business deals that align with the company’s goals.
- Collaboration with Sales and Marketing Teams: Working closely with sales, marketing, and other departments to develop targeted campaigns, product/service offerings, and proposals that attract new business.
- Brand Building and Networking: Promoting the company’s brand, attending industry events, and networking with potential clients and partners to raise visibility and attract business.
- Monitoring and Reporting: Tracking the success of business development activities, measuring key performance indicators (KPIs), and reporting progress to senior leadership.
- Customer Retention and Upselling: Identifying opportunities within existing accounts for additional projects, products, services.
- Strategic Planning: Developing and implementing short- and long-term business development strategies that align with the overall company vision and goals.
Experience:
- A minimum of 12-15 years of management experience, preferably in a related industry.
Required skills and qualifications
- Bachelor degree in business, marketing, or finance
- Proven record of sales growth
- Experience in customer service, marketing, or a sales-related field
- Strong knowledge of business and sales growth techniques
- Exceptional project management skills
- Enthusiasm for the company and its growth potential
- Experience in managing sales or marketing teams
- Sharp negotiation and networking skills
Desired Candidate Profile
Experience:
- A minimum of 15-17 years of management experience, preferably in a related industry.
Required skills and qualifications
- Bachelor’s degree (or equivalent) in business management or related field
- Proven success in a managerial role
- Excellent communication, collaboration, and delegation skills
- Proven ability to develop and achieve financial plans
- Ability to motivate and lead employees, and hold them accountable
- Strong working knowledge of operational procedures
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